New American Funding Reviews
Review by Shanna Powers for Erica Hollon
Completed transaction on August 18, 2021
A list of expectations and ECDs upfront. The reasons behind why we were being asked to provide duplicate information multiple times and how each intertwined with the loan. Communication with what our place of employment could expect as my HR had no idea what was required and when. Communication about closing schedules, instead of just scheduling and making us feel like rescheduling would be a problem. Consideration that both my husband and I have demanding jobs with schedules and meetings.
Review by Evan Schlaff for James McKibban
Completed transaction on August 18, 2021
Communication was atrocious. He over promised and under delivered. James has a workload that is too heavy for him or that he doesn’t have the skill level to handle.
Review by Vicky Ferkel for New Guenther
Completed transaction on August 18, 2021
Communication would have been nice. We called, text,email and still alot of times no response. I would think communicating with the individuals buying a home and answering questions would be important. On the other hand, when everything was handed over to Jerry. It was awesome! He answered phone calls, emails and text messages. He also took the time to explain things to us and answer all of our questions . Jerry was awesome! Paige not so much!
Review by Sonja Bernal for Tania Murray
Completed transaction on August 18, 2021
From start to finish the process of my refinance was conducted in an unprofessional manner. Internal personnel made decisions upon themselves without discussing my file with me. The signing date continued to be pushed back month after month. Lack of internal communication led to client frustration.
Review by Jose Garcia for New Loli
Completed transaction on August 18, 2021
he lies and does not communicate changes until the last moment when it is too late
Review by Elizabeth Cornett for New Wolff
Completed transaction on August 18, 2021
To be fair regarding my previous review, I've no idea who Lori Wolff is or if she had any connection with the underwriting of my loan. All I know is that New American Funding did the underwriting and it was beyond ridiculous, I would avoid them at all cost.
Review by Shawn Cornett for New Wolff
Completed transaction on August 18, 2021
My loan spent an eternity in underwriting for ridiculously petty reasons, I literally am telling everybody I can to not work with any bank that uses new American funding. On top of that I know the bank I used is not planning on using you guys anymore so sounds to me like things are crumbling all around you guys.
Review by Devine West for LaShonda Wilson
Completed transaction on August 18, 2021
After the experience I endured, unpleasant is an understatement. What would have made this experience enjoyable was actually having someone who was present, supportive and communicative. Communication goes a long way and that was not a priority during this process. What was supposed to get done did not get done, I felt like my contact person for my loan did not care enough to even reach out without me literally having to text, call, email repeatedly. First&last using, would NOT recommend.
Stay one step ahead