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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 403,283 reviews

Customers were not compensated for their New American Funding reviews.

1.0 July 7, 2021

Review by Phil Moore for James McKibban

Completed transaction on July 7, 2021

STAY AWAY. This guy should be banned from the industry. He offered me fake hope. But I trusted him because he said it could be done and he'd done it countless times. On his company website he has great reviews. Obviously because they filter them. I'm now going to file a formal complaint for his dishonest conduct.

1.0 July 7, 2021

Review by Vincent Amaya for James McKibban

Completed transaction on July 7, 2021

James was good when he took over, New American Funding is a bad company to do business with if you are looking for customer service and pro-activeness. This company will not call you to check in nor to give you any updates. You will need to call them and hope that they call you back. I will not work with New American Funding in the future. James, this review is more of a reflection on your manager Brian Keranen, he shouldn't be in his position.

1.0 July 7, 2021

Review by Rajeev Agnihotri for James McKibban

Completed transaction on July 7, 2021

James and his team lie to get business. They quote a lower rate and as your loans are closer to the end, they tell you a higher fees. They also promised me that they will change title of my property back to LLC. But upon chasing for months (& after they had obtained my business), they told me that they won't help me.

1.0 July 7, 2021

Review by Eric Chavarria for James McKibban

Completed transaction on July 7, 2021

The worst experience of my life. No updates from these people. Every time I signed a disclosure it was not as we discussed. The process took almost 3 mos for a streamline. I regret even dealing with this company.

1.0 July 6, 2021

Review by Tiffany Lachnidt for Everett Nordby

Completed transaction on July 6, 2021

Everett was very difficult to work with. He was rude and condescending when we called him for information about our transaction. I would not recommend him.

1.0 July 6, 2021

Review by Joaquin Vazquez for DeAundrue Simmons

Completed transaction on July 6, 2021

Sorry nothing you guys can do .it was my worst experience that I have ever had.

1.0 July 5, 2021

Review by Myers for Craig Johnson

Completed transaction on July 5, 2021

When I Initially talked to him on May 21, 2021. I Thought he was a nice person but, I was wrong. I called him back about the new information that I found out about. He ignored my calls and, my husband calls but in the beginning he was all go. It was no problem but its okay we will take our business else where and God doesn't like ugly. All this company care about is money so know if you don't have what they are looking for they don't care about you. Its all about a dollar shame on you MR. Craig I hope you ask God for forgiveness they way you treat people.

1.0 July 2, 2021

Review by Kevin Houston for Ashley Riley

Completed transaction on July 2, 2021

I found the business practices of this institution to be discriminatory at best, and systemically flawed in areas such as service delivery, process management, change management, and problem resolution. Let me be clear, I am absolutely stating that the manner in which my file was managed fails to meet even the minimum expectations. Due to poor customer advocacy, I will need to proceed with additional maneuvers to resolve the issue and make myself whole again.

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