New American Funding Reviews
Review by Phil Moore for James McKibban
Completed transaction on July 7, 2021
STAY AWAY. This guy should be banned from the industry. He offered me fake hope. But I trusted him because he said it could be done and he'd done it countless times. On his company website he has great reviews. Obviously because they filter them. I'm now going to file a formal complaint for his dishonest conduct.
Review by Vincent Amaya for James McKibban
Completed transaction on July 7, 2021
James was good when he took over, New American Funding is a bad company to do business with if you are looking for customer service and pro-activeness. This company will not call you to check in nor to give you any updates. You will need to call them and hope that they call you back. I will not work with New American Funding in the future. James, this review is more of a reflection on your manager Brian Keranen, he shouldn't be in his position.
Review by Rajeev Agnihotri for James McKibban
Completed transaction on July 7, 2021
James and his team lie to get business. They quote a lower rate and as your loans are closer to the end, they tell you a higher fees. They also promised me that they will change title of my property back to LLC. But upon chasing for months (& after they had obtained my business), they told me that they won't help me.
Review by Eric Chavarria for James McKibban
Completed transaction on July 7, 2021
The worst experience of my life. No updates from these people. Every time I signed a disclosure it was not as we discussed. The process took almost 3 mos for a streamline. I regret even dealing with this company.
Review by Tiffany Lachnidt for Everett Nordby
Completed transaction on July 6, 2021
Everett was very difficult to work with. He was rude and condescending when we called him for information about our transaction. I would not recommend him.
Review by Joaquin Vazquez for DeAundrue Simmons
Completed transaction on July 6, 2021
Sorry nothing you guys can do .it was my worst experience that I have ever had.
Review by Myers for Craig Johnson
Completed transaction on July 5, 2021
When I Initially talked to him on May 21, 2021. I Thought he was a nice person but, I was wrong. I called him back about the new information that I found out about. He ignored my calls and, my husband calls but in the beginning he was all go. It was no problem but its okay we will take our business else where and God doesn't like ugly. All this company care about is money so know if you don't have what they are looking for they don't care about you. Its all about a dollar shame on you MR. Craig I hope you ask God for forgiveness they way you treat people.
Review by Kevin Houston for Ashley Riley
Completed transaction on July 2, 2021
I found the business practices of this institution to be discriminatory at best, and systemically flawed in areas such as service delivery, process management, change management, and problem resolution. Let me be clear, I am absolutely stating that the manner in which my file was managed fails to meet even the minimum expectations. Due to poor customer advocacy, I will need to proceed with additional maneuvers to resolve the issue and make myself whole again.