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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,220 reviews

Customers were not compensated for their New American Funding reviews.

1.0 May 27, 2021

Review by Victor Hernandez Silva for Jose Plascencia

Completed transaction on May 27, 2021

Very unpleasant experience with Jose.

1.0 May 21, 2021

Review by Gustavo Ferreira for Luis Caicedo

Completed transaction on May 21, 2021

I want to say thanks to Tathiana Diaz, who gave me full support and support in my process, without it it would be impossible to complete my Refinancing. Tathiana solved all the problems during the process and was very helpful. Excellent work by Tathiana Diaz.

1.0 May 20, 2021

Review by Kelan Dennis for Robert Tovar

Completed transaction on May 20, 2021

Too much to list, made me so upset, the only person who could call me was Kristi Parker. Call me for details but not Alex.

1.0 May 14, 2021

Review by Edward Lee for Quynh Pham

Completed transaction on May 14, 2021

The loan took over a year to complete. I had to submit the same paper work multiple time through this process. I refinanced two houses in a quarter if the time this took.

1.0 May 14, 2021

Review by Whitney Hill for Chuck Langlinais

Completed transaction on May 14, 2021

The lack of communicating what the issue was with my client for the loan and being told they are “working on it” after 6 weeks and moving the closing day back 4 times was a very horrible experience for my client. He told us one day we were clear to close and never got the package to the title company after asking several times, which resulted in us not closing that day. It just took too long and I will not recommend anyone to this company.

1.0 May 13, 2021

Review by Nicole Brum for Jonathan Soave

Completed transaction on May 13, 2021

Took an extra 3 weeks to close then was told. Had to send the same documents 2 to 3 times. Dealt with over 4 people with hardly any communication. Was very stressful and unpleasant due to lack of communication, and frustrating sending the same documents more then once. Also kept being told we were going to close then told underwriter wanted more information. This is my 5th house and have never had so much issues with underwriter.

1.0 May 11, 2021

Review by Catherine Brigham for Sema Kaderi

Completed transaction on May 11, 2021

There was nothing about this that I was happy with - communication, professionalism, accuracy etc!

1.0 May 10, 2021

Review by Corteney Callis for Sam Alabed

Completed transaction on May 10, 2021

Terrible communication. No contact for 30 days. then I had to initiate only to have a response of sorry, we cannot help. Once I called Mgr, he was able to get the ball rolling again and barely made it in before lock rate went up. Even the underwriter was kooky. I wanted to pay of credit cards early, but they insisted they do it upon closing. Once closing was completed, I received multiple checks in the mail back and I physically had to mail them out myself. Deftd the purpose. DO NOT USE!!!!!!!!

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