New American Funding Reviews
Review by Danny Goodwin for Heather Petrillo
Completed transaction on July 8, 2021
This was the most stressful closing ever. We felt unorganized and unstable and were never sure when/if things were going to happen.
Review by Ryan Dale for James McKibban
Completed transaction on July 7, 2021
I am furious at how dishonest you have been. It started out great, your team answering any questions, but that abruptly ended once we confirmed your business. Once you had my business it was nothing but a headache for me to reach you for any questions or concerns. On top of it all we had agreed on 3.375% with NO POINTS, instead of the 3.25 with half a point deal. Come to find out now, you sneaked in $1,419 in closing points. You will not have my business again nor will I refer you to anyone.
Review by JOHN STULL for James McKibban
Completed transaction on July 7, 2021
I had dealt with James McKibban the Branch Manager at New American Funding when he was with another firm. I have done over 25 real estate loans. Dealing with Mr. McKibban was the worst experience I have ever had. He is impossible to reach unless it is at the beginning when he is trying to get your loan. He does not return phone calls, has zero follow up. He promised items he never delivered, try to change terms etc.
Review by Eric Chavarria for James McKibban
Completed transaction on July 7, 2021
The worst experience of my life. No updates from these people. Every time I signed a disclosure it was not as we discussed. The process took almost 3 mos for a streamline. I regret even dealing with this company.
Review by Phil Moore for James McKibban
Completed transaction on July 7, 2021
STAY AWAY. This guy should be banned from the industry. He offered me fake hope. But I trusted him because he said it could be done and he'd done it countless times. On his company website he has great reviews. Obviously because they filter them. I'm now going to file a formal complaint for his dishonest conduct.
Review by Jim Thomas for James McKibban
Completed transaction on July 7, 2021
James McKibban is a disgrace to the industry. He over promised and under delivered on my loan. In fact, he didn't deliver at all. On my loan application he put my mom was my spouse because we had the same last name. That's incompetence. Then he led me to believe there was no problem until he eventually disappeared. He's a coward and negligent. Borrower beware.
Review by Austin Torres for James McKibban
Completed transaction on July 7, 2021
To be completely honest it would of been a better experience if anyone on that team did their job because literally no one did we were on several emails and txt with the whole team and no one communicated and if they did it was all smoke! Hands down the worst purchase experience ever! From not getting any answers to any of our questions to not knowing our Closing cost till days prior to close to being lied to and a free refinance zero cost to us turned into 8k to closing 15 days late i could
Review by Tamera Torres for James McKibban
Completed transaction on July 7, 2021
Communication. Direct questions were asked and went unanswered for days. When he did finally respond his answers were vague and not helpful. He left us in the dark. The confusion from the lack of communication almost lost us our dream home.
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