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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,220 reviews

Customers were not compensated for their New American Funding reviews.

1.0 July 16, 2021

Review by Yevgeniy Magay for Jason Moorer

Completed transaction on July 16, 2021

it ended up a very bitter experience with loan officer Jason Moorer. he essentially misled me and kept saying that my heloc would remain open after the refinancing which was the main reason why I decided to go with him. That ended up not the case and my heloc was closed. he didnt even bother to get back to me for explanations, instead just hid behind another customer rep. Sometimes just being honest with a customer solves a lot of things if this was a screw up. he doesnt deserve to be licensed.

1.0 July 16, 2021

Review by Angela Garcia for Anonymous Anonymous

Completed transaction on July 16, 2021

This company has destroyed my families life and are a group of thieves selling false dreams. My parents have invested their money, time and health in attempting to reach their dream of buying their first home. Two days before the closing day, Ricardo Maldonado contact my parents and told them that they will not be able to do the closing for a failure on their end. They ran my mothers credit 4 times bringing it down right before the closing. Communication with these people has been horrible and no real explanation of the error committed is being explained. They are unprofessional and unorganized. If you are looking to buy a house please do not do business with this company. My parents did everything they needed to do, all documents where in place and credit was a 645 my mom and 685 my dad and from them running it so often because of their mistakes it ran it down. I am waiting patiently for these people to correct this issue and I pray they do right by my parents.

1.0 July 16, 2021

Review by Leo Corredor for Anonymous Anonymous

Completed transaction on July 16, 2021

Terrible experience, I contacted a loan consultant from this business and I was preapproved for a loan, a month later, when I was ready to do the business I was treated le a ghost, he never answered my calls and sent me text messages saying he was going to call me back latera nd never did. At the end I couldn't buy the house because I lost the bid. Don't waste your time, go somewhere else.

1.0 July 16, 2021

Review by Stephanie Leon for Anonymous Anonymous

Completed transaction on July 16, 2021

Good thing never did business, Diogenes so unprofessional. Make me and my family waist our time, very rude.

1.0 July 16, 2021

Review by Deborah Evans for Kyle Nachtergaele

Completed transaction on July 16, 2021

5 months and STILL TRYING to get it right???? not approved???? Kyle eft me hanging, leaving a mesage on Friday, 'Call me Monday' - the perfect eample of a useless communication.. He caused heart palpitations that could have been COMPLETELY avoided, by saying "EVERYTHINGS FINE, I''LL CALL YOU MONDAY'....BUT NO..... Sadists must have instructed him at some point. This is all due to horrid communication. It started great, he helped me understand a few terms and felt he would help me more, through the process. As soon as I signed the papers I was crap. The communication stopped, I spoke to his supervisor, and even less luck. Finally I am contacted by a loan processer with paperwork that should have been given to me months before. I am then told because all the others processors didnt have anything to do, so they switched me. I asked for her supervisor, and I still have not recieved even the decency of a response. I highly recommend you report these people if you are having any trouble. Here is a Partial list - : The president of the united States Joseph Biden Pennsylvania Ave. Washington D.C. email, & address. The Vice President of the United States Kamala Harris email The Veterans dept Interstate board of directors in your state – email of each and address Supervisor jerk that will not help Your loan processor Anyone in your state who licenses govt loan companies Also, file a complaint with your state consumer protection office about a mortgage fraud or scam. Call the HOPE Hotline at 1-888-995-HOPE (1-888-995-4673) or (TTY 1-877-304-9709) Complaints About Banks and Lenders | USAGov Alert all credit companies about this agency since fraud could be committed Credit bureaus: 1. TransUnion (www.transunion.com) 2. Experian (www.experian.com) 3. Equifax (www.equifax.com) Consumer Financial Protection Bureau (CFPB) reportfraud.ftc.gov. 1. Construct a narrative. Start by writing down your story. Include everything you can remember, but try to keep it concise. Talk about how the scammer first approached you and every step you took during the process. You’ll be repeating this story to different agencies, so it’s important to write it out so it is consistent and complete. The process of reconstructing the events of the scam will help you remember all the relevant details. There are a lot more, you'll have to look them up, I was registering a complain when I hit this page, so you have someplace to start. WRITE EVERYONE____ we will drive them into the sea!

1.0 July 16, 2021

Review by Helly Cardenas Sanchez for Jose Plascencia

Completed transaction on July 16, 2021

Yo me sentí estafado con este señor, nunca respondió los teléfonos hasta in día antes del cierre, y pague casi 14k en gastos de cierre, es una pena que personas cómo estás, trabajen sólo para los intereses propios y los de la compañía, debe hacer unos números buenísimos pero robandonde frente a la gente

1.0 July 12, 2021

Review by Dan Samantha Mirabal for Scott Chapman

Completed transaction on July 12, 2021

Scott Chapman tried to charge us a high amount of points for an interest rate that is nothing short of price gouging. When we got better offers elsewhere he gave us something comparable but has not produced the agreed upon paperwork as promised. He makes it seem like he is doing us a favor by doing this and tried to get us to sign paperwork that didn’t have the agreed upon amounts and promised to “change” it to what we agreed to by closing. Absolutely ridiculous to ask us to sign wrong amounts

1.0 July 8, 2021

Review by Shanell Smith for Anthony VanDyke

Completed transaction on July 8, 2021

I had mixed feelings frm vry 1st phone convo with him I was impressed initially becuz he returned my call rght away on a Sat&got right2wrk but in the same convo he began2complain abt people who contct him&not ready 2purchase.After rcving preapproval things seemed2go from bad2worst! He didn't turn in ratified contract until 2wks after rcving it. Only gave $65 lenders credit even after HIS mess up,he told my agent if I would've had 3.5% dwn I could've already clsd while 4 vhda.Bad communication!

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