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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,740 reviews

Customers were not compensated for their New American Funding reviews.

4.2 July 2, 2024

Review by Ann Elisa Wratchford for Ken Smith

Completed transaction on July 2, 2024

Sometimes the communication could have been timelier. I would have appreciated a head’s up with regard to my limitations with my VA Certificate of Eligibility; I very likely would have waited until I sold my current home had I known I had to make a down payment. That cost me a significant amount of money and trouble (getting money out of my retirement accounts).

4.2 July 2, 2024

Review by Eleanor Smiles for Eduenis Bourge

Completed transaction on July 2, 2024

Eduenis was very helpful in walking us through the process. As a first time buyer, I appreciated her clear explanations.

4.2 July 2, 2024

Review by Esohe Ebunoluwa Atunrase for Ben Watson

Completed transaction on July 2, 2024

The services received were good. Thanks

4.2 July 1, 2024

Review by Christina Annette Dolby for Ethan Gwirtz

Completed transaction on July 1, 2024

Lack of sense of urgency getting things prepared for closing. Did not close as scheduled. Items being requested 24 to 48 hours before closing that should have been handled weeks prior. Ethan was great but that aspect was very stressful

4.2 July 1, 2024

Review by IBUKUN S ONASANYA for Chris Drexler

Completed transaction on July 1, 2024

the time given for closing was so short .

4.2 July 1, 2024

Review by Karen M Seabright for Dan Dagenais

Completed transaction on July 1, 2024

Very responsive and informative

4.2 July 1, 2024

Review by Susan Colwell for Mike Lachendro

Completed transaction on July 1, 2024

There should be an option between ‘ok’ and ‘great’. I think Mike L. was terrific on everything, except the home appraisal. I think Mutual of Omaha, on the whole, dropped the ball with us when we were trying to contest the appraisal. Our home is now being appraised (Zillow) at exactly what we paid for it less then a month after we closed. Now I’m concerned that we’ll be penalized, in some way, for my frankness? But, this is the 3rd survey reminder that I’ve received, so I’m finally filling it out. We all know that this has been an insane market for 2+ years. Mike is the only mortgage lender representative that we spoke with when heading back to Minnesota. Again, we think he’s terrific. I don’t know how the appraisal would have gone if we were with a different lender. We are just sooooo exhausted from trying our luck in Washington for a year and now heading back to Minnesota. That lowball appraisal on our home was just one more major letdown in a long series of disappointments for us in this mad, crazy, upside down market.

4.2 July 1, 2024

Review by David Wessling for Mike Lachendro

Completed transaction on July 1, 2024

An overview page that everyone used and followed. A pizza tracker to know where things were precisely in the total process. An introduction with all of the different people involved. New people kept popping up at the beginning. Closing documents in my hand more than 9 minutes before closing. Faster and better communication on close day to help find the actual wired funds. We were parked in the closing room and then told to leave until the wire transfer completed.

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