New American Funding Reviews
Review by Janay Troupe for Richmond Huynh
Completed transaction on September 9, 2021
Unfortunately it was the company as a whole that I had a not so pleasant experience with a lot of misunderstanding and miscommunication.
Review by Carlos Carrera for Richmond Huynh
Completed transaction on September 9, 2021
Better organized and not no last minute information and just having the terms explained much better. Overall not a great experience!
Review by Walter Conroy for Andrew Encinas
Completed transaction on September 9, 2021
This process took 4 months and several days. Weeks went by with no communication. I wound up dealing with three different people from start to finish. I was repeatedly asked for documents from November through closing in March when I specifically asked at the very beginning for a list of every document needed so that I could gather and send them one time. This was never the case. A good result with the closing finally occurring and with a good interest rate but a very frustrating process.
Review by Scott Fishman for Elizabeth Vazquez
Completed transaction on September 9, 2021
My clients were buying a home in Illinois, our closing process is unique to the state. It was not a process that Elizabeth or her team were really familiar with. They continue to make mistakes on the closing statement for the last week before our close date and including the day of the close. Our closing should’ve taken about a hour and we are at the title company for four hours. I would not recommend this lender for a closing in IL
Review by Luis Tirado for Arjun Rao
Completed transaction on September 9, 2021
Time matters on some situations and I consider that it took a little to long to get things done , but thank you any way at the end it went true
Review by Scott Neamand for Nick Giangrande
Completed transaction on September 9, 2021
It was just a frustrating experience. My fees turned out to be much higher than originally communicated to me. Also my loan process went silent for about 6 wks. I got concerned & got a written offer from another mortgage firm at a lower rate (although not locked) & much lower fees. I presented this & expected that if New American wouldn't match it, they'd at least make some kind of effort to move a little. Nothing. I also sent Nick 3 other deals that he closed. Got nothing for that either
Review by John LaDeur for Andy Kim
Completed transaction on September 9, 2021
Actually Andy was great for most of the transaction. I complemented him several times because he always answered the phone when I called. The problem was at closing. The package was late, the numbers were wrong, the closing was to start at ten o'clock. It ended at seven o'clock. Andy didn't answer the phone during that time from any phone number that he recognized. He only answered when a new phone number was introduced. That part was bad but we mostly blame his company.
Review by Ronald Marcelle for Andy Kim
Completed transaction on September 9, 2021
Commitment dates were not met. Underwriter asked for same information multiple times.
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