New American Funding Reviews
Review by Julie Turner for Steve Schauer
Completed transaction on August 19, 2021
The amount I needed to pay for my down payment was different on three different documents. The document I received and paid account dinghy had one rate. The mobile notary had two separate rates. Then, they were chasing me down for $10.20 that they forgot to have me sign. The whole thing felt very disorganized.
Review by Jessica Burch for Bjorn Burnevik
Completed transaction on August 19, 2021
It was a stressful situation for me and my husband, and our interpreter (sign language) had to spend a lot of time going over the same documents, just the disclosure statement with us 4 times. Two within days of each other that did had changes, and was also told the wrong name of title company. (Had wrong name on cashier checks) which was given to them to see 10 days before closing, That cause a big problem for our family that day, lucky my sister-in-law found that mistake before closing.
Review by Georgia New for Anonymous Anonymous
Completed transaction on August 19, 2021
Once the company knew we had their business it was very difficult to get in contact with the right people, and we had to leave many many voice mails and emails to get a response. Erik was nice but everything with closing was done extremely last minute and we almost did not close on time. Everyone was helpful and courteous when we could get them on the phone, but that was difficult at times.
Review by John Green for Joe McCaslin
Completed transaction on August 19, 2021
Better communication and accurate information being provided by employees during this process.
Review by Marguerite Truttman for Anonymous Anonymous
Completed transaction on August 19, 2021
I would have preferred the documents to arrive at least a few days before recording. Also since the seller agreed to pay $10,800 towards closing costs, it would have been nice to factor in the appraisal cost. My buyer was shorted $475. We could have rectified this if the documents would have arrived sooner and had enough time for a correction.
Review by David Baker for Anonymous Anonymous
Completed transaction on August 19, 2021
We had to submit paper work twice on several occasions. This was not necessarily Erik's fault. Communication with Erik from within your company made it hard for him to communicate with us. There were numerous requests for information with extremely little time for us to gather the information requested. Our agent was nearly beside herself as closing was postponed several times and the last closing put us in default of the purchase agreement and we could have lost the house.
Review by Natasha Smith for Steve Schauer
Completed transaction on August 19, 2021
I felt like things were so unorganized. Some of the paper work wasn’t correct. Certain things were asked from us SAME DAY knowing my parents were in Hawaii. We got our hopes up in having a lower mortgage. We had a lot of unpleasant surprises! The Interest rate was higher than expected. Our mortgage is way higher than what we were told in the beginning of the process! We almost had to pull out!
Review by Don Swilling for Tish Scott
Completed transaction on August 19, 2021
Overall the experience was OK, but could have been much better. Being more informed about the process would have been greatly appreciated.
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