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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 378,289 reviews

Customers were not compensated for their New American Funding reviews.

1.0 September 10, 2021

Review by Brooke St. James for Candice Gladney

Completed transaction on September 10, 2021

Our loan took much longer then we were told it would. We were told we would be able to move into our house on a Monday and didn’t get to close for a while extra week. This made it so we had to stay in a hotel and waste extra money on a hotel and extra money on the truck we rented to move us from Georgia to Texas. Candice did not respond to my emails or phone calls, she would only answer when my husband called or messaged her. We got screwed and lied to.

1.0 September 10, 2021

Review by Mohammed Shahid Ashraf for Megan McDermott

Completed transaction on September 10, 2021

The communication is the key and there was zero communication for me from the start and until the closing. Each time I had to follow up to corporate to understand what has been happening with the status of my loan. The entire process was a nightmare.

1.0 September 10, 2021

Review by m ti for Noah Ortiz

Completed transaction on September 10, 2021

Liar. Had me sign and ghosted me for months. Then lied about items needed. Claimed I needed to change the loan type claiming it would only increase my loan by 20 a month and nothing else. I agree then he upped the fees. I get new doc. Question it and he upps the fees while lowering the credit issued plus demanding proof of assets.I send proof and he ignores it. He LIES every step and only cares of his $$. Will tell you anything to sign. 4 months later still changing terms...RUN AWAY.

1.0 September 10, 2021

Review by Gailmarie Bramlett for John Menges

Completed transaction on September 10, 2021

This has been the most unprofessional; experience I have had in a very long time. I would never ever ever do business with these representatives or this company.

1.0 September 10, 2021

Review by Alissa Couchman for Robert Tovar

Completed transaction on September 10, 2021

Our refinance loan process took over 90 days to complete. There was no delay in response time or returned documentation on our end. It was honestly a very unorganized and unprofessional experience. As the customer, I was always the one following up to ensure my response was received and/or requesting an update after 2 weeks of not hearing back from someone. I would not ever recommend this company to any of my family, friends or acquaintances.

1.0 September 10, 2021

Review by Matthew Boyde for Jill Kirkpatrick

Completed transaction on September 10, 2021

I would like to think I wasn’t one of those needy customers, at times I would ask for updates and once if we were eligible for any first time home owner grants. I never heard anything about the grants after being told they would look into it. After asking for updates, I was met with no response or I’ll look into it. All I wanted is communication and I didn’t get it. I answer all of their questions and requests quickly and on a more than timely manner. Honestly I would recommend them to anyone

1.0 September 10, 2021

Review by Austin Overby for Jill Kirkpatrick

Completed transaction on September 10, 2021

We worked with jill for almost a month on getting financial aid for a home. This whole time she set everything up for us from inspections to surveys and engineering reports. And at no time did she care to mention she couldnt finance a single wide mobile home. It wasnt untill a week to closing did she care to mention it. It has completely ruined our chances of buying the home we wanted. I would highly recommend using a different lender.

1.0 September 10, 2021

Review by Pancham Sharma for Cinthia Pedraza

Completed transaction on September 10, 2021

Highly unprofessional behavior , Unresponsive, Emails for a conference call and then never turns up .

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