New American Funding Reviews
Review by Brooke St. James for Candice Gladney
Completed transaction on September 10, 2021
Our loan took much longer then we were told it would. We were told we would be able to move into our house on a Monday and didn’t get to close for a while extra week. This made it so we had to stay in a hotel and waste extra money on a hotel and extra money on the truck we rented to move us from Georgia to Texas. Candice did not respond to my emails or phone calls, she would only answer when my husband called or messaged her. We got screwed and lied to.
Review by Mohammed Shahid Ashraf for Megan McDermott
Completed transaction on September 10, 2021
The communication is the key and there was zero communication for me from the start and until the closing. Each time I had to follow up to corporate to understand what has been happening with the status of my loan. The entire process was a nightmare.
Review by m ti for Noah Ortiz
Completed transaction on September 10, 2021
Liar. Had me sign and ghosted me for months. Then lied about items needed. Claimed I needed to change the loan type claiming it would only increase my loan by 20 a month and nothing else. I agree then he upped the fees. I get new doc. Question it and he upps the fees while lowering the credit issued plus demanding proof of assets.I send proof and he ignores it. He LIES every step and only cares of his $$. Will tell you anything to sign. 4 months later still changing terms...RUN AWAY.
Review by Gailmarie Bramlett for John Menges
Completed transaction on September 10, 2021
This has been the most unprofessional; experience I have had in a very long time. I would never ever ever do business with these representatives or this company.
Review by Alissa Couchman for Robert Tovar
Completed transaction on September 10, 2021
Our refinance loan process took over 90 days to complete. There was no delay in response time or returned documentation on our end. It was honestly a very unorganized and unprofessional experience. As the customer, I was always the one following up to ensure my response was received and/or requesting an update after 2 weeks of not hearing back from someone. I would not ever recommend this company to any of my family, friends or acquaintances.
Review by Matthew Boyde for Jill Kirkpatrick
Completed transaction on September 10, 2021
I would like to think I wasn’t one of those needy customers, at times I would ask for updates and once if we were eligible for any first time home owner grants. I never heard anything about the grants after being told they would look into it. After asking for updates, I was met with no response or I’ll look into it. All I wanted is communication and I didn’t get it. I answer all of their questions and requests quickly and on a more than timely manner. Honestly I would recommend them to anyone
Review by Austin Overby for Jill Kirkpatrick
Completed transaction on September 10, 2021
We worked with jill for almost a month on getting financial aid for a home. This whole time she set everything up for us from inspections to surveys and engineering reports. And at no time did she care to mention she couldnt finance a single wide mobile home. It wasnt untill a week to closing did she care to mention it. It has completely ruined our chances of buying the home we wanted. I would highly recommend using a different lender.
Review by Pancham Sharma for Cinthia Pedraza
Completed transaction on September 10, 2021
Highly unprofessional behavior , Unresponsive, Emails for a conference call and then never turns up .