New American Funding Reviews
Review by Corum McNealy for Anonymous Anonymous
Completed transaction on December 10, 2020
Internally be a better advocate to push things along as this went almost one month past and already long timeline
Review by Christopher Robinson for Tania Murray
Completed transaction on December 8, 2020
Lack of consistent communication is the reason for my rating. I had to call and get status updates on my load application instead of the business contacting me. As they are being paid for a service, I should not have to do this. There was a 2 week period of time where I heard nothing, but this could have all been taken care of with a simple email or phone call stating that they are “still working on it”, and/or let me know what the hold up is, and/or tell me things are moving along.
Review by Ebony O'Neil for Kim Arrington
Completed transaction on December 8, 2020
Please make sure that communication is more often and accurate. I had a really bad experience for me to be a first time home buyer. My recommendation is to just make sure accurate and sufficient information is provided at all times.
Review by DONNA MITCHELL for Alejandro Gonzalez
Completed transaction on December 4, 2020
The first loan officer was unknowable and did not give me correct info. I did not have much communication w the second Alejandro who was assigned to me after a supervisor got involved. The closing was scheduled before ready and I was told docs were sent which was untrue. After repeated calls on my part I was finally told there some escrow information still needed. I closed 5 hours late. There were NO calls from ur mortgage company. Only the title agent. This was very unprofessional
Review by Todd Bair for Jody Talick
Completed transaction on December 4, 2020
Maybe not taking on so many loan applications that you can’t keep them straight and confusing them and information with other applications.
Review by Ayla Aymond for Anonymous Anonymous
Completed transaction on December 3, 2020
I communicated with Christian for many months before purchasing my home. During that time, he provided excellent service and patiently taught me about many different aspects of the home buying experience; I felt we had a great rapport for 95% of the time we worked together. However, in the days before closing, Christian became overwhelmed with other work and missed some deadlines, causing the closing to be delayed and costing me several hundred dollars in rental and storage fees.
Review by Donald Logan for Anonymous Anonymous
Completed transaction on December 3, 2020
Good
Review by Linda Howard for Micheline StFleur
Completed transaction on December 3, 2020
In the end, got my Client to the closing table, when other lenders could not.