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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 382,610 reviews

Customers were not compensated for their New American Funding reviews.

3.0 December 10, 2020

Review by Corum McNealy for Anonymous Anonymous

Completed transaction on December 10, 2020

Internally be a better advocate to push things along as this went almost one month past and already long timeline

3.0 December 8, 2020

Review by Christopher Robinson for Tania Murray

Completed transaction on December 8, 2020

Lack of consistent communication is the reason for my rating. I had to call and get status updates on my load application instead of the business contacting me. As they are being paid for a service, I should not have to do this. There was a 2 week period of time where I heard nothing, but this could have all been taken care of with a simple email or phone call stating that they are “still working on it”, and/or let me know what the hold up is, and/or tell me things are moving along.

3.0 December 8, 2020

Review by Ebony O'Neil for Kim Arrington

Completed transaction on December 8, 2020

Please make sure that communication is more often and accurate. I had a really bad experience for me to be a first time home buyer. My recommendation is to just make sure accurate and sufficient information is provided at all times.

3.0 December 4, 2020

Review by DONNA MITCHELL for Alejandro Gonzalez

Completed transaction on December 4, 2020

The first loan officer was unknowable and did not give me correct info. I did not have much communication w the second Alejandro who was assigned to me after a supervisor got involved. The closing was scheduled before ready and I was told docs were sent which was untrue. After repeated calls on my part I was finally told there some escrow information still needed. I closed 5 hours late. There were NO calls from ur mortgage company. Only the title agent. This was very unprofessional

3.0 December 4, 2020

Review by Todd Bair for Jody Talick

Completed transaction on December 4, 2020

Maybe not taking on so many loan applications that you can’t keep them straight and confusing them and information with other applications.

3.0 December 3, 2020

Review by Ayla Aymond for Anonymous Anonymous

Completed transaction on December 3, 2020

I communicated with Christian for many months before purchasing my home. During that time, he provided excellent service and patiently taught me about many different aspects of the home buying experience; I felt we had a great rapport for 95% of the time we worked together. However, in the days before closing, Christian became overwhelmed with other work and missed some deadlines, causing the closing to be delayed and costing me several hundred dollars in rental and storage fees.

3.0 December 3, 2020

Review by Donald Logan for Anonymous Anonymous

Completed transaction on December 3, 2020

Good

3.0 December 3, 2020

Review by Linda Howard for Micheline StFleur

Completed transaction on December 3, 2020

In the end, got my Client to the closing table, when other lenders could not.

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