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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 378,811 reviews

Customers were not compensated for their New American Funding reviews.

1.3 November 23, 2022

Review by Elizabeth Jimenez for Noah Ortiz

Completed transaction on November 23, 2022

two week extension, would never use again.

1.3 November 20, 2022

Review by Carmelita Morales Lucas for Don Garcia

Completed transaction on November 20, 2022

The process was longer than expected and the miscommunication on Garcia part was in my opinion why this took so long . I like transparency and I feel I did not receive that. I do want to give a shout out to his assistant Adriana! her approach was always friendly, helpful, knowledgeable and willing to make this process less stressful.

1.3 November 19, 2022

Review by Joheb Rahman for Manny Gutierrez

Completed transaction on November 19, 2022

Better communication. Numerous calls and emails from me was straight up ignored until I called the general number and asked someone to get Manny or Latoiya. It was extremely frustrating and I will never recommend NAF to anyone.

1.3 November 17, 2022

Review by Jeromy Alexander for Mark Campbell

Completed transaction on November 17, 2022

From the point I first contacted NAF, I had four or five different agents serve me. First Mohommed, then he went off on vaca.. then another guy and another guy... seems you people have issues with employee retention or someghing.. very un organized... an hour after closing my loan, i get another call from another agent saying he just got my file and wanted to schedule a time for me to close. WTF people, you had me worried my check would cash. Get your s*** together, you're really luckly you kept me through this process....

1.3 November 11, 2022

Review by Carla Johnston for Justin Alsabti

Completed transaction on November 11, 2022

Financing for 30 years credit card debt is insanity. I have paid my credit cards for years and the lender simply wanted to increase the principle of my mortgage to adjust the amount of loan costs and their profit. I CANNOT recommend this unethical practice or this lender/broker! !!!!

1.3 November 2, 2022

Review by Doug Hayes for Kelly Hames

Completed transaction on November 2, 2022

During the entire transaction, we never spoke. Left 2 messages, she never got got back to me. So I had the client call her.

1.3 October 28, 2022

Review by Chandler Rhinehart for Brett Sackman

Completed transaction on October 28, 2022

The incompetence we experienced was extraordinary. I felt manipulated over and over as delays mounted and more fees were collected from us. If interest rates had not started to climb I would have walked away from this. It was terrible and very unprofessionally handled.

1.3 October 22, 2022

Review by Clint Jordan for kimberly Lim

Completed transaction on October 22, 2022

She almost lost this deal numerous times because of her lack of communication. Both myself and the listing agent said at one point that this is the worst lender and transaction we have dealt with. It was almost impossible to work through this. I asked her countless times for her supervisor and she blew me off numerous times. I will be we work with your company again and will advise everyone I know to stay clear.

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