New American Funding Reviews
Review by Justin scott Canfield for Anonymous Anonymous
Completed transaction on May 17, 2025
If I could give them zero stars I would. Existing customer was told I wouldn’t have to jump through a bunch of hoops to get refinanced. They lied. They are expensive and good luck getting customer service to help. Been two weeks into requesting to speak with a manager. Spoke to no less than five representatives who assured me they would be in touch. My closing is today and I am going to skip it and go to a different company. The experience has been that bad.
Review by Enrique Rascon for Lorena Sandoval
Completed transaction on May 16, 2025
Lack of communication Did not close on time. Issued pre-qual when client still had missing items . Hung up on me when I tried questioning her on the need for a termite inspection on an FHA loan Wanted to issue a denial letter when all we needed was clarification and more time caused by her inability to meet timelines
Review by Ryan F Alden for Anonymous Anonymous
Completed transaction on May 13, 2025
I’ve been trying to reach Sarah for a couple weeks about touring one of their rentals. I’ve left multiple messages on Zillow and her voice mail—crickets! Believe the warnings and don’t waste your time.
Review by Yajaira Rodriguez for New Jordan
Completed transaction on May 13, 2025
They make the approval process Extremely complicated, without offering flexibility. Not recommended at all.
Review by Ilyssa Caro for William Alvarez
Completed transaction on May 11, 2025
Transparency. Being honest about unknown instead of making promises he cant keep. All that led to us closing late, and paying a higher closing cost with less than 48hrs notice to get it togethe. lack of professionalism. Never heard from dexter when we reached out
Review by Vivian Mullinax for Anonymous Anonymous
Completed transaction on May 10, 2025
This company is without a doubt the worse I've ever experienced on communication. They made initial contact and now have all of our personal information and documents and we've not heard from them since! Buyers beware!
Review by Nakea Lee for Chris Drexler
Completed transaction on May 9, 2025
My client is a 12 year Active dury officer in the army and felt that he was profiled and even asked for additional documentation after he closes. the transaction was unpleasant from middle to end. jan did remain professional and courte throughout the time . We never received calls back from Chris or any one else when asked to speak directly to them . I will not bring anyone else to the fern dale community or New American funding seeing how they treat the people who serve our country
Review by Courtne Gamble for Nancy Barlow
Completed transaction on May 9, 2025
The lender rarely ever responded to email or calls. The Alta was off by over $4,000 causing the out of state buyer to have to get up from closing table at 4 and rush to bank. Still unresponsive the day of closing. Would not recommend
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