New American Funding Reviews
Review by Theresa Coleman for Robert Sides
Completed transaction on April 23, 2022
Better communication and info regarding title company, deed, rate lock dates, etc.
Review by Valerie Howard for Anthony VanDyke
Completed transaction on April 23, 2022
Better communication on what was going on as I work 7 days a week and needed more time to get needed paperwork in.
Review by Sandra Inouye for Nick Alvarez
Completed transaction on April 22, 2022
Nick was a very nice person, but I did not like the hard sell for the Buyer Accepted Program, My Real Estate agent advised me that it really did not offer any advantage given the structure of my loan and size of my down payment, and she was correct. When the buyer was presented with choice that I could finance the house either way, the buyer said that it did not matter. This happened with two offers I put in, indicating that the BAP did not give me any advantage, yet the product was constantly mentioned even when I made it clear that I was not interested. Again, he was very pleasant and polite, but I felt that he could improve with his listening to the client.
Review by Ina Sargen for Matthew Hoffman
Completed transaction on April 21, 2022
It would have been helpful to better understand the underwriting process and what would be required. Matthew was very helpful in providing information up-front so that I engaged NewAmerican for my refi, however, as the process moved forward there were numerous hurdles that came up due to being self-employed for which I wish he had better prepared me. Additional documentation that was requested as well as requests for documentation which I had already provided.
Review by Andrea Hill for Melissa Gibson
Completed transaction on April 21, 2022
It was mostly from the Buyers side. They were so frustrated with the loan officer on this transaction they almost pulled the plug on it. Thankfully it closed and successfully. I was the agent on both sides.
Review by Janna Carmody for Kevin Garcia
Completed transaction on April 13, 2022
Communication was lacking after paperwork was done online and even after apraisal was done. I had to reach out several times to see status of the loan. I called and emailed several times with no reply. This seemed to take a long time to close and the information they asked for was more than any loan I have done in the past. Seemed excessive for this type of loan
Review by Melissa Hallenbeck for Courtney Minion
Completed transaction on April 13, 2022
More communication earlier than the week of closing
Review by Joseph Howell for CJ Faas
Completed transaction on April 13, 2022
CJ did a great job. The underwriters would tell us they had all the info they needed, the next day they would ask for more info. This was the most unpleasant process I have EVER experienced buying a home. In most cases they had all the info needed, if only they would look at what we had sent.
Smart Moves Start Here.