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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 382,610 reviews

Customers were not compensated for their New American Funding reviews.

3.3 October 5, 2018

Review by MIGUEL ALVAREZ for Anonymous Anonymous

Completed transaction on October 5, 2018

Sorry no comment

3.3 October 5, 2018

Review by John Cole for Anonymous Anonymous

Completed transaction on October 5, 2018

Jeremy was very helpful

3.3 October 5, 2018

Review by Francisco Lopez Arenas for Anonymous Anonymous

Completed transaction on October 5, 2018

ok

3.3 October 3, 2018

Review by Scott Taylor for Anonymous Anonymous

Completed transaction on October 3, 2018

Specific information was told to Kate about the insurance issues we were going through and requested a higher amount be factored in, however when docs began coming in the lower incorrect information was used. Trevor - one of the processors worked with me to correct the issue while Kate seemed perturbed or bothered when the issue was brought to her attention. Additionally I requested to ensure a specific dollar amount was available at close and Kate’s fell $900 short of what we needed.

3.3 October 3, 2018

Review by Lisa MacDonald for Anonymous Anonymous

Completed transaction on October 3, 2018

This was a short sale and it didn't seem as though communication was consistently quick and effective.

3.3 September 19, 2018

Review by Anne Ziesmer for Ryan Schaefer

Completed transaction on September 19, 2018

I filled out a lot of documents for you company but yet when the escrow company came I had to fill out all the same documents because they were not transferred to them which took a good deal of time and frustration on my part. I'm not sure I got a great rate deal. Also another loan was suppose to be paid with the sale proceeds that didn't get paid. I do have to say the good thing was that your company did allow me to close on time so they did quick service

3.3 September 4, 2018

Review by Margaret Brown for Riana Wasbin

Completed transaction on September 4, 2018

Riana was great..but didn't know who else was working with us. and when we were trying to schedule closing we didn't know that Riana was the person who couldn't help us (and she was the person on the e-mails). Then another person went on vacation that we didn't know about. I like working with a loan officer that takes it from the beginning to the end. Just my personal opinion. BUT, we were able to close early - so the job was done!

3.3 September 1, 2018

Review by ALEXIS NYSTROM for Joel Hopkins

Completed transaction on September 1, 2018

Joel was great; the other staff assisting him, not as much. I voiced my concern to Joel about Wendy, and he said this had been an on going thing. I was assured she would not be a point of contact any longer and he gave me another person's contact info for while he was out of town. Unfortunately Wendy remained on as a primary part of my loan and her lack of communication almost prevented our closing on schedule. If it wasn't for Wendy and poor communication/ people skills I would give 5 stars.

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