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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 382,610 reviews

Customers were not compensated for their New American Funding reviews.

3.3 May 1, 2020

Review by Douglas Shipe for Anonymous Anonymous

Completed transaction on May 1, 2020

Joanna did fine however her support team dropped the ball on multiple occasions. Communications from her support team were very confusing and contradictory. As a result, I nearly cancelled the whole transaction. If you are going to build a business model based on electronic communications, you had better get on the same page and communicate with the loan processor who has the best idea of what your clients objectives are. I can't tell you how many times the processor botched the Cost to Sell

3.3 April 24, 2020

Review by Rachel Walker-Heine for Robin Ray

Completed transaction on April 24, 2020

Ended up being much more complected than I expected. Robin was always very responsive the lock down did not help the situation out.

3.3 April 16, 2020

Review by Alexsandra Panaguiton for Anonymous Anonymous

Completed transaction on April 16, 2020

N

3.3 April 16, 2020

Review by Robert Diaz for Vanessa Sharp

Completed transaction on April 16, 2020

I never received a call even after asking repeatedly for a cal to clarify the cost of my loan. This felt like a bait and fish transaction. Told coat would be under $2500 and they ended up being twice that amount. I was told that a rate of 3.125 would not charge points and ended up paying $1,694 in points cost. I only proceeded because of the time invested in the transaction and a immediate need to reduce my Monthly mortgage payment. Customer Service was subpar

3.3 April 16, 2020

Review by Sandra Pride for Anonymous Anonymous

Completed transaction on April 16, 2020

Constant communication @ updates.

3.3 April 16, 2020

Review by Lawrence Keller for Michelle Magana

Completed transaction on April 16, 2020

Michelle kept to her word on getting us our mortgage. I highly recommend her to others

3.3 April 14, 2020

Review by Lex Brooks for Anonymous Anonymous

Completed transaction on April 14, 2020

it was average which is what i would expect, why would your service be memorable. this was just a house purchase so don't make it out to be something its not. i would use missy again is i was to buy another house in this area.

3.3 April 13, 2020

Review by Sandy Bricker-Treon for Mike Miller

Completed transaction on April 13, 2020

Communication between Mike and his support team early on would have been greatly appreciated..There was a lack of communication between buyer and lender. Promises of closing were repeatedly delayed. Mike has always been a great loan officer, so I can only assume he lacked support from his team.

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