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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 382,610 reviews

Customers were not compensated for their New American Funding reviews.

3.3 March 9, 2021

Review by Duane Edwards for Adam Rose

Completed transaction on March 9, 2021

I was pleased with the guidance and communication I received from everyone at New American during my mortgage refinance.

3.3 March 4, 2021

Review by Anne Shoup for John Jarvis

Completed transaction on March 4, 2021

I wanted to lower interest rate & pymnt, no cash out. I should have known there would be cash out of pocket, but I didn't know & it wasn't communicated to me up front. My 1st closing appt was canceled for this reason but I was not advised. I waited for 30 mins after my appt to call & find out of the cancelation. When finally got to closing, I got the impression the team was done with me. John's email to me said, "I have nothing left to give." No info provided regarding online pymnts & loan info

3.3 March 2, 2021

Review by Michael Villanueva for Andrew Pasillas

Completed transaction on March 2, 2021

It was a easy process.

3.3 February 25, 2021

Review by Deborah Bement for Toby Lane

Completed transaction on February 25, 2021

There was some miscommunication on what documents were due and when. After certain documents were submitted, staff that needed those documents were not aware that they had been submitted.

3.3 February 19, 2021

Review by Sivakrishna Vangala for Pam Rios

Completed transaction on February 19, 2021

Very stressful till the last min but she managed to get me the loan.

3.3 February 8, 2021

Review by Hosea Campbell for Eric Glick

Completed transaction on February 8, 2021

Kelli and Jessica where both great communicators and always made time to explain the process when we had questions. We where priviledged to have had the opportunity to work with them on our first home purchase. Super appreciative for everything.

3.3 January 30, 2021

Review by Bryan Bailey for Carlos Contreras

Completed transaction on January 30, 2021

Great working with me to fit my needs!

3.3 January 28, 2021

Review by Alisa Davis for Edwin Caraballo

Completed transaction on January 28, 2021

The communication between my loan consultant and myself was not good as a related to items needed. The senior processor would submit emails to me at 6, 7 and 8 o’clock at night and then I was rushed to have the requested items to them by noon the next day. The few times that I contacted the loan consultant I felt that there was no interest in assisting me with that I was interested in helping me and that I was intruding on them if I had questions related my loan documents.

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