New American Funding Reviews
Review by Rebekah Pedersen for Lyndsey Gray
Completed transaction on September 7, 2021
Lindsay was very professional. I got frequent updates on the status of my loan. She answered any questions that I had in a timely manner. The only thing that really bothered me is when I first spoke with her she quoted me on what she thought my monthly mortgage payment would be with the new loan as around $1,550. wish there was some sort of verbal communication when along that process it went up $100 which I realized when I was signing paperwork with the notary. Never communicated $1000 closing
Review by Jonathan Gifford for Kevin Knutsen
Completed transaction on September 7, 2021
The only issue i had was my expectations are to be updated regularly on the status and I had to reach out myself if I wanted updates. I did get those updates with no issue from Kevin but again I had to be them In previous dealings with loans I was updated via phone and email weekly if not more. If Kevin had initiated updates with me be it phone or email I would have given him a 5 star review across the board. Every other aspect of the process was great.
Review by Michael Davis for Jason Stafford
Completed transaction on September 7, 2021
After ears of on-time payments, I felt scrutinized like a first time buyer. The refusal to allow a $60,000 cash added to the loan was very disappointing considering our existing loan was with the same company as the refinance. Just glad it’s over!
Review by Jennifer Crawford for Dave Heckart
Completed transaction on September 7, 2021
I had to submit several documents several times. The refi also took a lot longer than it should have. Communication wasn't the best.
Review by Rebekah Reger for Dave Heckart
Completed transaction on September 7, 2021
The refinancing took forever. I started in April I believe and it did not finalize until October. There were also many hiccups along the way for it being streamlined.
Review by Patricia Fish for Dave Heckart
Completed transaction on September 7, 2021
There were some instances that I didn’t receive pre notice of things including not notifying me of changes in the finance terms and the reason the appraisal was very low. Some instances of my texts were not always answered in a timely manner and having assistants responding for him. One phone call I had placed he seemed to be detached from my application altogether and didn’t seem to realize that time was running out on closing my loan.
Review by Bosco Boksh for Dave Heckart
Completed transaction on September 7, 2021
It started ok. But they improve as the process progressed. They delivered on the numbers. Thanks
Review by Lori Noland for Shane Kvidera
Completed transaction on September 7, 2021
The process wasn't very organized- would have been nice to work with just one person- instead of 3 different people was hard to know who to go to.
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