New American Funding Reviews
Review by Akwasi Jackson for Sam Berro
Completed transaction on September 12, 2021
My concerns are many, despite Sam’s attempts to provide quality service, the other departments though the loan transaction seem to be detached from the rest of the organization. The fact multiple branches of the organization could not access documents loaded to the portal requiring me to repeat sending my personal information across unsecure email is frustrating and less than optimal. Additionally having to provide the same documentation over and over again was challenging. Sam was responsive to my questions but I’m not sure NAF is robust enough to manage various types of mortgage needs, I had I hopes initially when I started the loan process but those hopes grew to frustration toward the end.
Review by Gengis Losada Gonzalez for Omar Rivera
Completed transaction on September 12, 2021
He's very knowledgeable about his job, very professional
Review by Christa McClenny for Jake Hunter
Completed transaction on September 12, 2021
He was very responsive to my questions.
Review by Vincent Acosta for Christopher Thomson
Completed transaction on September 12, 2021
Chris was upfront, honest- delivered on what he said he would. Overall we were pleased and appreciate his hard work
Review by Steven Dicken for Zac Centi
Completed transaction on September 11, 2021
The whole transaction went very fast and Zac was very pleasant to deal with.
Review by Joseph Toth for Michelle Sweeney
Completed transaction on September 10, 2021
Speed, effective communication. Only challenge is the ways costs swing moment to moment, can make one unsure of whether getting good value or not.
Review by Justin Aquila for Adam Ramirez
Completed transaction on September 10, 2021
Adam was extremely available & attentive to my refinance. He was also very knowledgable & helped keep the process going. The one thing that I didn't like, & this has nothing to do with Adam, is with the firm that was hired to close out the loan, Loan-closers.com. The notary that was first sent out to my house went completely off the grid with all of my personal information. I don't feel like NewAmerican Funding & Loan Closers have done anything at all to fix this issue & make it right for me
Review by Mark Olenik for Laura Hurtado
Completed transaction on September 10, 2021
The hand off from Laura to other departments was not seamless. Other departments did not know many details about my loan. My experience with Laura was great but there was lack of communication from other people on your staff.
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