New American Funding Reviews
Review by Cheryl Romanich for Jody Talick
Completed transaction on August 18, 2021
We encountered a roadblock to our financing. While Jody new about it on 4-5 she did not share the information with us until 4-15. And she only did that because we called to get a time for our closing which we had been led to believe would be 4-16. Once she shared the roadblock with us she also admitted that she didn't know how to remove the roadblock. We made several suggestions and finally made a call to the previous financers relator who knew what needed to happen. Finally closed 5-17.
Review by Cynthia Shekailo for Dayna Lingner
Completed transaction on August 18, 2021
My concerns lie with underwriting. We had a few issues arise in the 11th hour, contributing to delays, Then after we signed our closing documents, there a significant issue that forced us into a position we did not want to take. Dayna was great to work with in the beginning and she continued to communicate through the issues, however, the severity of the issues would prevent me from recommending anyone to work with New American.
Review by Violet Johnson for Kelvin Millhouse
Completed transaction on August 18, 2021
It seemed to make no difference to Kelvin that I was an existing customer or that I had excellent credit and a great report with the company. There were no exceptions to the rules that he could employ on my behalf. His tone was cold and impersonal making no suggestions for my better understanding of the process. He insisted that what was happening was the only way or the best way for me to benefit in the long run. I suspect that there is "play" in the number of points charged for lower rates.
Review by Michael Wilson for Alec Manoogian
Completed transaction on August 18, 2021
Alec was nice to deal with, but when it came down to closing, your company was not ready, this came up the night before closing.
Review by Edward Heaslip for Tim Trifiletti
Completed transaction on August 18, 2021
Too many subordinates involved. Closing was a disaster due to not only numbers not being available prior to closing but having to come up with an additional $1,403.00. We were made to feel ungrateful for the 3.00% interest rate secured/locked for us when we inquired about the then-available 2.7% that we more than qualified for. I wish only the best for the NAF crew.
Review by Teresa Friedheim for Abraham Choi
Completed transaction on August 18, 2021
More. Respect in answering questions I had.
Review by Gabriela Garcia-Ramirez for Patrick Winchell
Completed transaction on August 18, 2021
I found out my loan officer was leaving after not hearing updates for a couple weeks, my loan was just sitting there until I reached out for an update.
Review by Douglas Thompson for Brandon Moore
Completed transaction on August 18, 2021
The last minute complications were extremely stressful. Appraisals should have been completed sooner. Not including spouse on loan was ridiculous.
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