New American Funding Reviews
Review by Zandra Solomon for Cassandra Trefry
Completed transaction on July 5, 2022
Cassandra gave excellent service. However, when we dealt with Kylie we had multiple miscommunication. We sent documents more than once. Communications were not always clear nor explanations given. I thoroughly enjoyed my experience with Cassandra
Review by Eric Riegel for Meghann Kappler
Completed transaction on July 5, 2022
Meghann was great and very responsive. Our complaint was out of her control. We were told we'd be charged an origination fee of $495 and had signed loan docs to that effect, but when the purchase price had to change due to the appraisal, New American Funding jacked the origination fee to $1100. When we brought this to their attention the manager said there was nothing she could do and that she could "see it from both sides," but ultimately the bank needed to make their fee. We had been locked with Chase, but decided to go with NAF because of the lower origination fee. We were frustrated by this, but there wasn't much that we could do at that point and didn't want to slow the process down. Everything else was pretty smooth.
Review by Sharon Pingree Newell for Adam Gonzalez
Completed transaction on July 5, 2022
We had a wonderful experience with Adam. He was available to us all the time and answered all our questions promptly. Adam took over our loan approval after we had a deal in place for a week and our original agent was MIA, so our whole deal was rushed. In fact, it didn't close on time and had to be extended out almost a month because the first Agent was MIA for the week of the deal. This is no fault of Adam's of course, but it is the responsibility of New American Funding.
Review by Lisa Cork for Michael Wallace
Completed transaction on July 5, 2022
With the stress of relocating from another state and selling property in one state while looking for another home in Arkansas, Michael and his team made the transition effortless.
Review by Angelica Hernandez for Laura Rios
Completed transaction on July 4, 2022
Thank you!!!
Review by Cameron Carling for Kyle Schoney
Completed transaction on July 4, 2022
Very responsive and true to everything they said. Kyle and his team went above and beyond.
Review by DeAnna Valentine for Alexander Zarkos
Completed transaction on July 4, 2022
Alexander was fantastic. Even when he made a costly mistake, he quickly acknowledged it and communicated it to us. However, the loan processor with the last minute redundant, rushed, poor, unprofessional communication increased the level of stress exponentially. Misspelled words and incorrect word usage was less than professional. Fortunately, it all worked out in the end thanks to the entire team.
Review by Rigoberto Martinez for Tania Murray
Completed transaction on July 4, 2022
Advice with the things I had to do to make me a first time home buyer
Smart Moves Start Here.