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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 378,289 reviews

Customers were not compensated for their New American Funding reviews.

2.7 August 18, 2021

Review by Cynthia Shekailo for Dayna Lingner

Completed transaction on August 18, 2021

My concerns lie with underwriting. We had a few issues arise in the 11th hour, contributing to delays, Then after we signed our closing documents, there a significant issue that forced us into a position we did not want to take. Dayna was great to work with in the beginning and she continued to communicate through the issues, however, the severity of the issues would prevent me from recommending anyone to work with New American.

2.7 August 18, 2021

Review by Violet Johnson for Kelvin Millhouse

Completed transaction on August 18, 2021

It seemed to make no difference to Kelvin that I was an existing customer or that I had excellent credit and a great report with the company. There were no exceptions to the rules that he could employ on my behalf. His tone was cold and impersonal making no suggestions for my better understanding of the process. He insisted that what was happening was the only way or the best way for me to benefit in the long run. I suspect that there is "play" in the number of points charged for lower rates.

2.7 August 18, 2021

Review by Michael Wilson for Alec Manoogian

Completed transaction on August 18, 2021

Alec was nice to deal with, but when it came down to closing, your company was not ready, this came up the night before closing.

2.7 August 18, 2021

Review by Edward Heaslip for Tim Trifiletti

Completed transaction on August 18, 2021

Too many subordinates involved. Closing was a disaster due to not only numbers not being available prior to closing but having to come up with an additional $1,403.00. We were made to feel ungrateful for the 3.00% interest rate secured/locked for us when we inquired about the then-available 2.7% that we more than qualified for. I wish only the best for the NAF crew.

2.7 August 18, 2021

Review by Teresa Friedheim for Abraham Choi

Completed transaction on August 18, 2021

More. Respect in answering questions I had.

2.7 August 18, 2021

Review by Gabriela Garcia-Ramirez for Patrick Winchell

Completed transaction on August 18, 2021

I found out my loan officer was leaving after not hearing updates for a couple weeks, my loan was just sitting there until I reached out for an update.

2.7 August 18, 2021

Review by Douglas Thompson for Brandon Moore

Completed transaction on August 18, 2021

The last minute complications were extremely stressful. Appraisals should have been completed sooner. Not including spouse on loan was ridiculous.

2.7 August 18, 2021

Review by Kasi Zeiger for Dave Bremer

Completed transaction on August 18, 2021

Had to send items in multiple times. Communication was horrible between underwriter and loan advisor.

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