Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 382,610 reviews

Customers were not compensated for their New American Funding reviews.

3.7 November 7, 2020

Review by Jeffrey Commerford for Beau Charbonneau

Completed transaction on November 7, 2020

We appreciate all Beau's help and it was great working with him. Beau did an excellent job of responding timely and working with a sense of urgency to get our loan processed as quickly as possible. It would have been nice to have better email communication and documentation for our records of the discussion.

3.7 November 3, 2020

Review by Dianna Niemeyer for Patricia Chaffin

Completed transaction on November 3, 2020

Thank you Patricia for everything. We love our new home.

3.7 November 3, 2020

Review by Lacey Brown for Brenda Womack

Completed transaction on November 3, 2020

.

3.7 November 2, 2020

Review by KERI EHLING for Moni Amasio

Completed transaction on November 2, 2020

The refinancing process is new to most customers. Consistent communication on the next steps and setting expectations (Including timing) would have been helpful. Also, there seemed to have been a misalignment between the loan officer and ‘production assistant’.

3.7 November 2, 2020

Review by Allen Nixon for Anonymous Anonymous

Completed transaction on November 2, 2020

The refinancing took longer than anticipated. I understand that the demand was overwhelming, but I would have liked more updates regarding how much longer it was going to take.

3.7 November 2, 2020

Review by Karyn Landers for John Wolfe

Completed transaction on November 2, 2020

Some communication was unclear as to exactly what needed to be done or there were a couple of redundant asks. Went to website it asked for additional information which we provided. It was not really needed and this was not communicated clearly before we wasted time filling out. I suggest bullet point check lists as to where we need to go and exactly what information is needed to not waste time. Too many contact people requesting info and unclear if they were legitimately connected asking for inf

3.7 November 2, 2020

Review by Melissa Mejia for Anonymous Anonymous

Completed transaction on November 2, 2020

??

3.7 November 2, 2020

Review by Diane Latzke for Tanya Olson

Completed transaction on November 2, 2020

It was easy to communicate good response time

Smart Moves Start Here.Smart Moves Start Here.