New American Funding Reviews
Review by Jeffrey Commerford for Beau Charbonneau
Completed transaction on November 7, 2020
We appreciate all Beau's help and it was great working with him. Beau did an excellent job of responding timely and working with a sense of urgency to get our loan processed as quickly as possible. It would have been nice to have better email communication and documentation for our records of the discussion.
Review by Dianna Niemeyer for Patricia Chaffin
Completed transaction on November 3, 2020
Thank you Patricia for everything. We love our new home.
Review by Lacey Brown for Brenda Womack
Completed transaction on November 3, 2020
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Review by KERI EHLING for Moni Amasio
Completed transaction on November 2, 2020
The refinancing process is new to most customers. Consistent communication on the next steps and setting expectations (Including timing) would have been helpful. Also, there seemed to have been a misalignment between the loan officer and ‘production assistant’.
Review by Allen Nixon for Anonymous Anonymous
Completed transaction on November 2, 2020
The refinancing took longer than anticipated. I understand that the demand was overwhelming, but I would have liked more updates regarding how much longer it was going to take.
Review by Karyn Landers for John Wolfe
Completed transaction on November 2, 2020
Some communication was unclear as to exactly what needed to be done or there were a couple of redundant asks. Went to website it asked for additional information which we provided. It was not really needed and this was not communicated clearly before we wasted time filling out. I suggest bullet point check lists as to where we need to go and exactly what information is needed to not waste time. Too many contact people requesting info and unclear if they were legitimately connected asking for inf
Review by Melissa Mejia for Anonymous Anonymous
Completed transaction on November 2, 2020
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Review by Diane Latzke for Tanya Olson
Completed transaction on November 2, 2020
It was easy to communicate good response time