New American Funding Reviews
Review by Lisa McNeely for Bassam Bandak
Completed transaction on September 27, 2023
The overall process was a little frustrating however the attention that Bassam Bandak provided to every question that I had, made it worth going through the process. He is an asset to your company.
Review by Patricia Nadim for Greg Lapp
Completed transaction on September 27, 2023
Greg is very experienced and knowledgeable.
Review by Christopher Till for Mark Esterholt
Completed transaction on September 27, 2023
Communication, except the last week wasn’t sure if my loan would be approved didn’t hear from anyone for a week
Review by Michael Strack for Damien King
Completed transaction on September 27, 2023
Overall good experience. sent a few emails and a phone message to Damien that were never returned. Communication could be a little better but overall good experience
Review by Randall Gomez for Wassef Kamal
Completed transaction on September 27, 2023
Smoothness of it. It would have been all around perfect score. Got miss information at one point. It was corrected by the final person I dealt with.
Review by Sting Yang for Kristin Olding
Completed transaction on September 27, 2023
Helpful and informational. Answered all questions in a timely manner.
Review by Amber Valentine for Robert Maiale
Completed transaction on September 27, 2023
Fast, easy, and knowledgeable.
Review by Jaclyn Keller for Amy Harvell
Completed transaction on September 27, 2023
There was good communication with Amy and those on her team. There was confusion at one point about why NAF had set up insurance payments with our insurance provider without us being made aware. We understood, after the fact, that this is normal, but no one explained it to us beforehand. It caused us concern that something weird was going on when we received a call from the insurance provider notifying us of this. There were also a couple times where we had to send in the same documentation more than once because not everyone on the "team" was communicating effectively with each other. Overall though we did have a good experience and all of our questions were addressed thoroughly and in a timely manner. Everyone was always easy to reach and the process was reasonably stress-free. I already have recommended Amy to a coworker.
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