New American Funding Reviews
Review by Eric Pennekamp for Anonymous Anonymous
Completed transaction on August 18, 2021
Very slow to respond. Often took many emails and texts before hearing back. When he would respond he would rarely know the answers.
Review by Armando Spataro for Mark Ray
Completed transaction on August 18, 2021
The communication of our loan was extremely poor. We had gone a whole month without receiving any updates about our loan and didn't get one until I had reached out asking. It seems that we were simply forgotten about.
Review by David Dietrich for Libby Martinez
Completed transaction on August 18, 2021
She would not share any loan information with buyers agent. She changed charges late in the process with difficulty to confirm. Screwed buyer into new terms. Did not communicate recording with buyers agent.
Review by Delia San Pedro for Tom Jessop
Completed transaction on August 18, 2021
As a joint applicant with my spouse, Tom failed to include me in all communications and updates! Too impersonal, not bothering to follow up on my questions promptly! The refinance costs was so much higher than estimated and I didn’t get a “Good Faith Estimate” early on but a forwarded drafted estimate from my spouse!” Very dissatisfied with his service cuz I believe that your company charged us many fees that other mortgage companies don’t charge! Overall, I believe that
Review by Zackary Taylor for Anonymous Anonymous
Completed transaction on August 18, 2021
Hard to reach
Review by Matthew Bellantoni for Anonymous Anonymous
Completed transaction on August 18, 2021
Overall communication wasn't timely, most updates would need to be initiated on my end. The loan process had several missteps and re-dos that dragged the process on. There was confusion on the need for a new deed to be produced, scheduling signings when all documents weren't ready, and we needed to sign the closing documents twice.
Review by Lakshman Sehgal for James McKibban
Completed transaction on August 18, 2021
Communication was quite poor.should have explicit about the kind of documentation required. Seem to be getting unending lists. Never introduced to who I may be receiving requests for documents. From. No assurance goven all the private information is being securely protected. Have built three homes and secured mortgages in the past 50 years. NAVER been for this volume od documents. Much improvement required.
Review by JOHN TAYLOR for Josh Wallace
Completed transaction on August 18, 2021
1 phone call when we ran into a problem at closing. Even after complaining that no one had call me, I still didn't receive a phone call and didn't get an opportunity to get my questions answered.
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