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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 382,610 reviews

Customers were not compensated for their New American Funding reviews.

3.7 August 18, 2021

Review by Kimberly Cord for Cory Bradley

Completed transaction on August 18, 2021

It would have been better if Corey had be aware of exactly what was expected on payment of escrow fees, personal check, wire transfer, etc.. Also, the grind of getting a good rate was exhausting. You guys caled me and made an offer you could not live up to. Overall, this re-fi has been a total downer.

3.7 August 18, 2021

Review by Alicia Melega for Anthony VanDyke

Completed transaction on August 18, 2021

Anthony was doing his best to keep me in the loop as to what was going on with my loan, but he did not always get back to me when I had a question, or would just answer one or two when I had three. His team asked for the same information over and over again. When I asked him about it, I was told it is the process. It would be nice if the underwriters communicated with one another over the information that was sent.

3.7 August 18, 2021

Review by Lawrence Driscoll for Addison Myers

Completed transaction on August 18, 2021

Better communication without my having to initiate contact throughout the process. An explanation as to why a 20 year loan was not on the table after having requested information about it twice. Have local people do the processing instead of out-of-state people. I felt disconnected throughout this whole process.

3.7 August 18, 2021

Review by Jonathan Gray for Erin Bergem

Completed transaction on August 18, 2021

Good communication

3.7 August 18, 2021

Review by Erin Smith for Pherrin Strain

Completed transaction on August 18, 2021

Regular communication was lacking and could be improved.

3.7 August 18, 2021

Review by Eurenella Crawford for Mary Zell

Completed transaction on August 18, 2021

We you need paperwork from buyers ask them in a timely manner not at the last minute.

3.7 August 18, 2021

Review by Paulette Mcintyre for Matt Allsopp

Completed transaction on August 18, 2021

Customer service satisfaction was great. The only thing I can comment about is some of support representatives needs to be knowledgeable in their position during the process.

3.7 August 18, 2021

Review by Lee Reisinger for Anonymous Anonymous

Completed transaction on August 18, 2021

With regard to the amount of time and information that I had to provide, was probably the best I've seen. It could have been a shorter process, but I understand the Demand issue. Thank you, Lee

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