New American Funding Reviews
Review by Christina Lund Botzum for Todd Gehrke
Completed transaction on February 7, 2024
We were told we would be able to have an entirely different loan from the one we wound up with. We were told we had provided everything necessary multiple times, and then additional information was required over and over again. Closing date was moved multiple times. Thus survey request didn’t even have my name right. The closer was confused about the money we were told we’d get back at closing. We were told to bring $169,000.00 to closing. We had already provided it (a week earlier.)
Review by Meagan Van Woert for Mark Chaffee
Completed transaction on February 6, 2024
There was very inconsistent emails and coordination through out the process. We would go week with no updates. The process also took over 6 weeks to complete, which is much slower than we have experienced in the past.
Review by Joy E Leising-Kelley for Cody Marsh
Completed transaction on December 5, 2023
Cody is a great guy and the beginning process was very positive. The challenges were - Mapping out the plan earlier with details. Locking an interest rate before it rose a point. It was a challenge because there were lots of moving parts and at the end it felt stressful and unclear or disorganized at times.
Review by David Sand for Steve Wilson
Completed transaction on November 7, 2023
Mr. Wilson was terrific; he was not the problem. Mr. Wilson was attentive, highly responsive and made every effort to attend to my loan application. The individual managing my application, Chandler Bundy, appeared to be inexperienced, in over his head, inattentive, uncaring, lacking in the necessary skills to work with an educated consumer, unaware of the manner in which his requests were perceived and overall did not appear to be paying attention to my application.
Review by Louis Ochs for Amy Wulf
Completed transaction on September 27, 2023
Better communication. A good faith estimate up front so we know how much you charge for your fees & an idea of what our payment will be. You lose some of the personal touch when you trade it for the convenience of docu-sign. We did appreciate how after we made it known we were unhappy, you turned it around. Communication became much better & you arranged the closing at Carri's office so she wouldn't have to take off work.
Review by Angel Rodriguez for Melissa Mason
Completed transaction on August 24, 2023
Her communication skills could be better.
Review by Karen Harbster for Steve Gouveia
Completed transaction on August 18, 2023
2 hours before settlement was to take place, lender calls to say it's been delayed. Should have had 5% down rather than 3% down which also changed APR to more than 1/8% which meant settlement couldn't take place for 3 days due to a federal law. Buyers had their house packed and on a trailer. Ended up staying with 2 different family members till settlement could take place.
Review by Ernest Fagner for Mike Thompson
Completed transaction on August 18, 2023
.
Smart Moves Start Here.