New American Funding Reviews
Review by Jennifer Gideon for Khalil Jaafar
Completed transaction on April 28, 2021
Communication!!! I sent numerous emails asking if he had everything he needed from me, asking about the process and time frame and they all were ignored. After I signed documents to close I received an email that showed the steps in the process and where we were. Before that I had no idea. There was an appraiser hired but no one told me to expect communication from them. Some company was hired to check information but again I ignored their calls because it seemed like a scam call.
Review by Brenda Morgan for Sam Alabed
Completed transaction on April 26, 2021
People were all pleasant, but there were so many that I dealt with. I am sure Sam is alright but I had very little to do with him. The loan process took 60 days when most others we know refinancing were completely through the process in 30 days. My experience was not bad, just took way longer than I thought and all the different people calling was confusing.
Review by Melanie Seidman for Kip Weston
Completed transaction on April 11, 2021
I give Kip 5 stars. I'm not sure if the previous screens worked correctly so I'm saying it here. Kip, thank you for your patience and guidance.
Review by Joseph Bahoum for Nichole Allison
Completed transaction on March 27, 2021
No one ever answers phone calls.
Review by Brian Bell for Michael Lesinski
Completed transaction on March 24, 2021
Michael did a good job, but there wasn’t a survey for the other employees involved in my loan process. I didn’t meet the underwriter, but he/she needs to find another job. In the initial loan app, I printed out two years of tax records and I had employment stubs to show my income in addition to my pension payments. I was told they weren’t necessary. Four weeks into the loan, I was told I had to pay off minor credit card debt. Communication btw employees there is awful.
Review by Joseph Baker for Kelly Strange
Completed transaction on March 20, 2021
Appears to me like fraud. They took 1234.00 out of my escrow without explanation. It didn't go to pay taxes, insurance, or homeowners. Apparently there is an internal document that explains it. I would think if they are taking money out of my escrow they would at least send me a letter to tell me why? I'm contacting Florida's Division of Consumer Finance.
Review by Joel Felker for Quynh Pham
Completed transaction on March 18, 2021
We were scheduled to close this refinance loan four times before it actually happened. Each time required my wife and I were given a day and required to be available. First three times the closing got pushed and there was no communication that the day was moving. That's disrespectful and a huge waste of my time which is extremely valuable.
Review by Erica Kerns for Noah Ortiz
Completed transaction on March 12, 2021
I reached out to Noah on several occasions. Once via phone and a few times via email with questions near the end. Either he is out of the office on an extended vacation and didn’t have an OO Message up. Or possibly since my loan was already near the end, I was no longer a priority. I’m going to guess the latter.
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