New American Funding Reviews
Review by Scott Williams for Michael Lesinski
Completed transaction on June 16, 2021
most of my unpleasantness came from the interactions or lack thereof with Candy Jones. On 5 different occasions I was asked to send information that had previously been sent but was told no it wasn't when I had timed stamped computer printouts showing it had been. These "occasions" were given as the reasons for the delays in getting final approval for my loan. I've had several other occasions to work with Michael, they have been exemplary which is why this was perceived the way that it was.
Review by Richard Theiss for Devin Davis
Completed transaction on June 14, 2021
During closing, the funds were not released until after waiting for a while. The appraiser you chose did not completed the appraisal on a timely basis, causing the funds to be held. It was quite stressful as we were at closing, but not sure the funds were going to be released.
Review by Kristyn Helander for Michael Seago
Completed transaction on June 6, 2021
This loan took over 6 months to complete. They ran my credit score 3 times and needed the same documents submitted and over and over. I was told for 6 months that I was approved then all of a sudden they needed a co-signer. I actually cancelled this loan but rescinded because I had gone so far and didn’t want to start all over with another company. I am not necessarily blaming Michael and Rubi. I suspect those above them that kept asking for more and more.
Review by Sydney Pruett for Jesse Valenzuela
Completed transaction on May 11, 2021
I had so much difficulty throughout this entire process. Jesse was easier to work with than Dez, but I still had a lot of trouble reaching anyone when I had concerns. Phone calls were hard to get returned in a timely manner. Dez did not send me a survey, but I’d give 1 star to her. Late paperwork, blaming me for issues that were her fault, losing things I sent, delays in closing because she didn’t get things done... at one point she actually told me and my realtor not to call her anymore.
Review by Scott House for Nadder Khatemi
Completed transaction on May 5, 2021
The whole process was terribly slow. It took over 6 months for a simple refinance. I would send in requested information and not hear anything back. I would have to email and make sure things were received. The lack of communication was unacceptable.
Review by Bridget Sullivan for Dan Villagrana
Completed transaction on May 5, 2021
Needed more honest information about whether we could afford the mortgage with changes in interest rates. Very helpful with getting a mortgage quickly and communicating about what information we needed to provide though.
Review by AZIZ ASHIROV for Robert Martin
Completed transaction on May 5, 2021
efficient and timely communication by Robert and his associates would be appreciated. Regardless of the interruptions on mortgage application process, we were able to close the house on time
Review by Vincent Catalano for Mark Esterholt
Completed transaction on April 28, 2021
After a good amount of time. I started to get a number calls and emails to verify Information ,already sent to you. Then the third party credit agency wanted to verify, the mortgage companies. This demands a conferance call ,which consumes about an hour. You still did not have a closing date. I believe this could have been more professionally. No need to update this info until a week before closing. Then After all the redundant checks, you still managed to get every payoff amount WRONG.
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