New American Funding Reviews
Review by Ryan O'Mara for Devlon Nelson
Completed transaction on June 1, 2024
We had to submit most documents 2-3 times, and also had to electronically sign the same documents multiple times in cases where we were told we didn't sign and had. My wife was not included in multiple emails, which was odd as she was the one providing the majority of the info. Also our realtor was notified 12-16 hours before us that we were ok to proceed with closing. Overall it was just a unpleasant experience, and it was the most difficult home load process we have ever been through.
Review by Janae Ohrt for Zain Ali
Completed transaction on May 28, 2024
Zain could have called me back. I spent the last 2.5 weeks calling several times a day, leaving messages. With no response. End up getting ahold of his supervisor who honestly wasn't any help. He had no idea what was going on nor did he try to get to the bottom of anything. Johnathon was no help. Zain also told my Buyer he told me we were not closing on time which never happened. I felt like from the beginning he was not in this. He tried to tell her she could walk away in the beginning after we already had an accepted offer and were through the inspection period. I do not feel like he cared about this deal what so ever. I spent most of the transaction explaining his job and what is suppose to be happening. I would not recommend working with Zain or Johnathon Lindsay. Kimberly on the other hand was very helpful and as soon as she had the docs she needed to close she was on it.
Review by Jarrett Caldwell for John Norment
Completed transaction on May 25, 2024
Process was sloppy from beginning, to the middle and all the way to the closing table. Awful experience
Review by Nick Rodriguez for Shay Jenkins
Completed transaction on May 17, 2024
Never even spoke to Shay nor did she return any emails
Review by Samantha C Breen for Matt Allsopp
Completed transaction on May 17, 2024
I still have no answer as to why I had to spend an extra $150 for a rush fee. I only found out that I had to put 25% down 3 business days before the transaction. And the paperwork was so late to the title company that we had to go in 5 hours later than planned. This also happened with our last loan, and I'm disappointed given that this is our third loan with NAF. We'll be shopping elsewhere next time.
Review by Zachery Orosco for Rachel Gomez
Completed transaction on May 8, 2024
More communication
Review by Dustin Courtney for Brent Scheffler
Completed transaction on May 3, 2024
This was an extremely slow process and we had to reschedule our closing twice. We sent in all requested info same day, but had to reach out for updates on our loan progress.
Review by Robert Allen Graves for Alex Martinez
Completed transaction on May 2, 2024
Use another more experienced processor.. concerned about the BUYER And Not HIS Oppions about what was Need And what satisfied the lender and the insurance companies..Robert
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