New American Funding Reviews
Review by Charmaine Sargent for Tony Lam
Completed transaction on August 18, 2021
It’s not so much Tony, as it is the entire organization. Unorganized. Sloppy. Miscommunication on several levels.
Review by Eartha Samuels for Alex Martinez
Completed transaction on August 18, 2021
Closing was delayed by two days, because the team did not do the necessary research and verification needed. On the second day, the title company requested interest in the amount of $19.83 and this lead to another day what we would not move into our house.
Review by Johnny Sebastian Panikulam for Sharon Hollywood
Completed transaction on August 18, 2021
It is difficult and challenging to keep tabs of multiple clients together simultaneously especially during busy times as now. But continuously communicating with updates would have been appreciated
Review by Jose Perez Benito for Lourdes Avelar
Completed transaction on August 18, 2021
Communication with the costumer and agents
Review by Cayresten Williams for LaShonda Wilson
Completed transaction on August 18, 2021
The lender was able to get the job done but there were a lot of fallback during the process due to lack of information and communication.
Review by Cleo Foster for Eric Montgomery
Completed transaction on August 18, 2021
Honestly this loan is too expensive to have the mishaps we had down the stretch. Eric’s communications were great during early stages of the process. He became indecisive which left me stressed out without communication until 3 hours until closing. Also Eric did not have solutions when he called with an issue and never suggested how sending my closing costs to the WRONG attorney. I was left at the mercy of the seller which made me uncomfortable. A proud moment was ruined without compensation.
Review by Frank Davis for Joe McCaslin
Completed transaction on August 18, 2021
First, the process of refinance took way too long, almost 2 1/2 months to close. Second, I never knew who to call when I wanted an update. A single point of contact should have been established. Lastly, I was given an estimate of closing costs that was not honored at the actual closing. The original estimate showed a credit to offset the lender fees and I was charged points that was never part of the estimates. I brought this up both times and never got any answers. Frank
Review by Rebecca Montejano for Serafin Hurtado
Completed transaction on August 18, 2021
I wanted more communication between the agent and my loan processor or at least have them on the same page as my builder.
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