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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 376,190 reviews

Customers were not compensated for their New American Funding reviews.

2.3 March 11, 2021

Review by Aaron Feeney for Melissa Sevilla

Completed transaction on March 11, 2021

The experience would have been better if she got the information right the first time, didn’t hand me off to someone else halfway through without telling me, and didn’t ask for the same documents multiple times even though they were already sent

2.3 March 10, 2021

Review by KIMBERLY BRICE for Troy Matzke

Completed transaction on March 10, 2021

What made my experience with Troy Matzke great is that prompt communication and fast closing. Everything was done via computer and he walked me through it step by step

2.3 March 9, 2021

Review by Catherine Kight for Heather Petrillo

Completed transaction on March 9, 2021

Heather and her team took care of everything. Any last minute problem, Heather and her team stepped up and handled everything. This is my second home financed thru New American Funding. Thanks to all, Catherine Kight.

2.3 March 1, 2021

Review by RHONDA GRIFFIN for Mark Esterholt

Completed transaction on March 1, 2021

I started 2 loans in july, they closed in feb . scheduled for close on 2-16 but it wasn't funded until the 24th and 25th of February at the end of the day it was completed they were both nice to talk with and answered questions quickly but I felt I needed to remind for things to happen

2.3 February 28, 2021

Review by Herbert Jones for Sam Alabed

Completed transaction on February 28, 2021

Time I responded to all requested info needed. Someone just wasn't doing their job on a timely manor.I submitted several documents 2 or 3 times because underwriting had requested.

2.3 February 19, 2021

Review by Daeshon Davidson for Pam Rios

Completed transaction on February 19, 2021

I was initially excited to work with Pam on the purchase of my first home. However, Pam’s lack of communication and follow-through was frustrating. I did not receive my final cost breakdown until my closing meeting. My expected closing date was moved several times including in one instance 30 min before closing meeting because Pam did not have her end of things handled. I lost money in storage and hotel fees. Finally Pam was EXTREMELY rude to me. Would not recommend her.

2.3 February 19, 2021

Review by Allison Phillips for Pam Rios

Completed transaction on February 19, 2021

Possible consistency, several time I had to resend the same thing, which present as disorganize and poor support.

2.3 February 19, 2021

Review by Anthony Still for Pam Rios

Completed transaction on February 19, 2021

I was informed that based on my income I would be able to participate in the down payment assistance program. However due to an oversight that was not the case. Instead of having a credit going into closing I ended up having to pay almost $2k. Luckily we had the money but if Pam would have taken more time to investigate the numbers that oversight would not have happen.

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