New American Funding Reviews
Review by Jacob Bernhard for Steve LaForest
Completed transaction on April 30, 2024
Steve was very helpful and knowledgeable. He answered all question's to understand the process.
Review by Nicholas Kehrlein for Jacob Saiz
Completed transaction on April 29, 2024
the employees were fine but your interest rates sucks balls, I have OK credit, no bad marks and still paying 14% interest. Go fu** your greedy asses.
Review by David Stavru for Paul Graham
Completed transaction on April 29, 2024
I provided a rating of 4 of 5 stars in 2 areas just because there was some information that changed during the course of the refi, such as the $500 appraisal that was not needed at first, but then required later in the process. Then some confusion as to who needed to sign the closing docs (spouse). Overall, I still would have gone with Stearns regardless of appraisal cost and Paul did a great job with all other aspects of the process and answered my numerous questions.
Review by Tristian Alan Rothenbuecher for Ryan Ribeiro
Completed transaction on April 29, 2024
Ryan and was excellent, these final comments are aside from his work on this loan. Kimberly was excellent at communication, however there was redundancy in asking for the same documents several times. I also had to point out what I consider to be highly visible information in annotated versions of the same document. I believe in constructive criticism and that is how this is meant to be taken. Kimberly worked under a very tight closing window up until the final hours to complete this loan and I truly appreciate the effort. My biggest issue with NAF was on my final loan disclosures. There was a “system error” that added an additional ~$10,000 to my cash required to close that no one caught until it reached me. Thankfully, I was able to catch it but that seems like a pretty big issue to just be a system error. As a first time homebuyer, that doesn’t exactly instill trust in the company. I understand that mistakes happen and that I made mistakes during the process as well, but a $10,000 error should be caught when it increases cash to close by %50 compared to initial estimates.
Review by Samuel Brown for Becky Brown
Completed transaction on April 26, 2024
Great communication. Easy to work with. Answers the phone when you need something.
Review by Shawn Weaver for Rebecca Clifford
Completed transaction on April 25, 2024
Easy and quick
Review by Dave Parks for Scott Ponick
Completed transaction on April 25, 2024
Nice job Scott
Review by Scott Baldwin for Scott Ponick
Completed transaction on April 25, 2024
I was not happy with the constant request for more documentation.
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