New American Funding Reviews
Review by Raynor Baker for Chris Moore
Completed transaction on October 9, 2021
Issues came up and were not communicated with me until I reached out on the status of my loan. Also deadlines were stated and passed without communication. Work in finding contractors were stated and never found until I found them. In the future I would say as a customer if you tell me you are going to do something you should either do it or communicate back to me.
Review by Anthony Santos for Nathan Cadena
Completed transaction on October 6, 2021
A better follow up and better communication with both your customers and with in your organization
Review by Ronald Smartt for Kelly Arntson
Completed transaction on October 5, 2021
Is better to have more than enough information ahead of time so you don't have to rush last minute to get it done and get set back
Review by Joyce Nieves for Vanessa Sharp
Completed transaction on October 5, 2021
I do not want to post this publicly.
Review by Tammi Marion for Ken Smith
Completed transaction on October 5, 2021
I prefer not to comment.
Review by Elizabeth Trott for Melissa Christian
Completed transaction on October 5, 2021
This is my second experience with New American Funding. Reps are personable and easy to have conversations with. They provide good advice. Response time from reps could be a little better.
Review by Angela Palmer for Alyssa Tavizon
Completed transaction on September 30, 2021
I'm sorry but I never had the chance to work with you directly, most/all interactions was with lower loan officers. Nothing bad to say here.....
Review by Michelle Rogers for Stan Kolakosky
Completed transaction on September 27, 2021
Stan was very helpful and quick helping us get a loan with our refi in Feb and recently. The issue was with the underwritter Toy on our recent refi. She did not seem to know exactly the procedures on our loan. I kept having to call and check on why certain things were being done. I'm an Asset Mgr for Fannie Mae and have been on the default REO side of the business for years. I understand the process. Our recent refi should have been very easy.
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