New American Funding Reviews
Review by Treyce Simmons for David Black
Completed transaction on December 11, 2024
I think there could have been better communication overall. There were multiple times that we were told we needed to get documentation or have something signed either same day or given a few hours to complete or risk pushing the start date back. Additionally, it doesn't seem like we were a priority when it came to receiving updates from the underwriting/loan team outside of David. I think there could have been better communication all around. On the opposite end of the spectrum the realtor Icee was amazing. She was the only person in the entire process that proactively followed up with my wife and I to inform us why it was taking so long to hear back, when we expect to hear back, and what is and will be needed throughout the entire process. I would refer/rank her 10/10 as opposed to our overall experience being just ok especially considering we've worked with prior lenders for home ownership in the past.
Review by Tamara Marie Bell for Steven Lewis
Completed transaction on December 3, 2024
Paul Rhee made it great simply him alone.
Review by Robin Powell for Mike Thompson
Completed transaction on November 7, 2024
More communication with the client
Review by Cicely J Kyle for Robert Melton
Completed transaction on October 30, 2024
communication was very poor. especially from Susan. the entire loan process was prolonged without sufficient updates or timely responses to emails. but when Susan did reach out, she would call multiple times back to back which I found unprofessional and frankly annoying given I was trying to handle something else at the time she called and would have called her back when I was done.
Review by Hannah McKinney for Terri Karch
Completed transaction on October 22, 2024
Better communication. I felt very overwhelmed and I had questions off and on. No one was answering me and than I was rushed to find paperwork.
Review by Antone Jamel Tyshun Dunlap for Shawenti Sheats
Completed transaction on October 17, 2024
If they wouldn't have tried to rush the process and close early my closing date was changed multiple times just to close on the original date we came up withand the loan officer wasn't really straight forward on the updates with me and the realtor I just feel everything could of went smooth if they didn't try to rush the process
Review by James Brian Dale for Kelly Ambrose
Completed transaction on October 9, 2024
If you would tear your da** machine down and repopulate it with people rather than algorithms.
Review by Christopher Matthew Martinez for Art Aguilar
Completed transaction on October 8, 2024
Better communication. More informative information. Not scrambling last minute with incorrect info. Reply to emails in a timely manner. Accountability
Smart Moves Start Here.