New American Funding Reviews
Review by Craig Holtzclaw for Joe McCaslin
Completed transaction on September 27, 2023
Getting a hold of Ashly on the phone was hard. Especially when you can find your words for an email.
Review by Malvika Jaggi for Carlton Kutas
Completed transaction on September 27, 2023
Throughout the process, there were numerous occasions where communication was done via the phone with limited follow through in official documents and written communication - eventually resulting in mismatches towards the end of the process, using the lack of documentation and the timelines against me to force into a cornered decision.
Review by Hershey Harriman for Kelly Ambrose
Completed transaction on September 27, 2023
Little hiccups with the paperwork.
Review by Theresa Malley for Lance Obermeyer
Completed transaction on September 27, 2023
Get the numbers correct. Fix error and not just say that will be fine as is.
Review by Ruth Parcell for Dominic Svornich
Completed transaction on September 27, 2023
We have had better service elsewhere. He was competent and got the work done. His emails are very lengthy and could be shorter and to the point. They were confusing with so much language mixed into the details. Sometimes it would have been better to make a 30 second phone call.
Review by Flor Emmons for Joseph Mangione
Completed transaction on September 27, 2023
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Review by Jeremy Hendrix for Peter Grant
Completed transaction on September 27, 2023
Need to be better communication between the loan officers. Need to tell people in more advance than the last 3 days. The process and what you need and what needs to be done before and after need to be explained at the beginning. Example. Tax’s need to ne paid. Like I said earlier Tracey and Peter didn’t know what was going on a lot of time and things was said that wasn’t true. COMMUNICATION NEED TO BE WAY BETTER . Example. One would say something about we got everything and the other would say we need this and that. Just confusing and aggravating. But most importantly we did get it done. But it could have went way smoother than it did.
Review by Robert Glover for Cari Rubio
Completed transaction on September 27, 2023
The process took longer than expected and communication could have been better
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