New American Funding Reviews
Review by Richard Larsen for Karol Johnson
Completed transaction on July 2, 2021
Use a different Title company. Horrible experience with the Backman Title! We've used them years ago but their service has gone downhill!
Review by Brandi Berg for Loyd Nitzen
Completed transaction on June 29, 2021
Loyd did a good job with communicating with me. Unfortunately when I had questions, I would be referred to Cassandra, and she didn’t always get back to me timely or couldn’t answer my questions. The process took about 3 months which seems too long. Sometimes Loyd would tell me one thing and Cassandra another. Loyd was pleasant to work with on his own.
Review by Sara Scholl for Arnold Garcia
Completed transaction on June 29, 2021
Arnold did not get on the file until closer to closing as my clients original loan officer left the company in the middle of our transaction. We were delayed 3 weeks on closing due to a condo review which was frustrating enough, but to be waiting 2 weeks for a response from an employee no longer employed with no one reaching out on their files was even more frustrating. By the time Arnold had received the file there was nothing he could do to help speed the process up.
Review by Branden Combs for kimberly Lim
Completed transaction on June 25, 2021
The loan officer I started out with was DylanFernandez. Kim was better although I feel communication could have been better.
Review by Nathan Yenkel for Eric Glick
Completed transaction on June 24, 2021
I was provided with every bit of information I needed to file my loan.
Review by Jessica Weisgerber for Quynh Pham
Completed transaction on June 21, 2021
Not having to go thru rough discussions about keeping rate, fee’s, etc that was originally agreed on. Although the company ended up honoring everything in the end, it was still discouraging that management never contacted me to discuss.
Review by Owen Taylor for Melissa Glenn
Completed transaction on June 18, 2021
Responsive and always willing to help out and answer questions for a newbie!
Review by Gloria Frank for Bridgette Sweet
Completed transaction on June 17, 2021
Several times during the time I was waiting for approval I became frustrated when I was instructed by several emails to submit the same documents I had previously spent a great deal of effort and time to send. I rarely use the internet to send documentation so it was doubly difficult and upsetting to have to again gather the info I had already sent and resend it. I am not totally electronically challenged but I am a single 68 yr old and I have no one to assist me. Experience wasn't good.
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