New American Funding Reviews
Review by Meghan Johnson for Chris Loughnane
Completed transaction on September 9, 2021
Better communication. The documents and numbers sent to me before signing were much less than those received at signing. A $200/month higher payment at closing. No communication of this change was made and caused some stress at signing.
Review by Victoria Torres for Chris Loughnane
Completed transaction on September 9, 2021
More communication wit Chris I didn’t understand why I was getting calls to send documents then sending them n being told they weren’t received I had sent to Chris I just got confused n overwhelmed with what to do next
Review by Dirk Blansfield for Chris Loughnane
Completed transaction on September 9, 2021
some lag in communication,
Review by Dennis Musil for Chris Loughnane
Completed transaction on September 9, 2021
Better communication as to the length of time it would take to process the refinance. It probably was an unusual time with an extreme amount of refinance and new loans as rates were do low. The underwriter Leanne was very helpful and responded timely. I like Chris he was helpful and gave good advice. Just very hard to reach to get status or a realistic expectation of how long the process was.
Review by Shawn Westerman for Chris Loughnane
Completed transaction on September 9, 2021
Chris was great to work with. However, it took almost 6 months to complete the refinance with little communication on why or what was going on. Not necessarily a reflection on Chris, but it was very unpleasant dealing with the multiple processors and it should not have taken as long as it did. When I did email responses took 2 weeks, again not to Chris but to processors. I had to multiple times send the same documents. Then when there was finely a light at the end of the tunnel send even more.
Review by Fevzi Akinci for Chris Loughnane
Completed transaction on September 9, 2021
Overall, Chris provided excellent service at the beginning, but he was hard to reach towards the end of the process.
Review by Joshua Pocus for Chris Loughnane
Completed transaction on September 9, 2021
Unfortunately NAF has been historically difficult, each time i refinance my home i hope it will get better but I felt like the process was great up until i was transferred to work directly with the personal underwriting my loan. There was little to no communication until something was needed from me with utter urgency but when i had questions it took days for a response. My underwriter was changed several times throughout the long process and i never knew the status of my loan until the end.
Review by Carol Cooper for Christine Obermayer
Completed transaction on September 9, 2021
Quick, my client was pleased
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