New American Funding Reviews
Review by Peter Norelli for Matt Meram
Completed transaction on September 9, 2021
The inter-company communication in your organization was terrible. In addition, I was asked for duplicate paperwork on multiple occasions.
Review by Nathaniel Lind for Ben Watson
Completed transaction on September 9, 2021
My credit score was hit multiple times after I was told it would not when I applied within a weeks time frame. I was asked to provide information I had already given at the beginning of the process, no clarification was given as to why. Misinformation was given on what to bring to close.
Review by Zhonghe Li for Ben Watson
Completed transaction on September 9, 2021
Closing was not as smooth as the beginning.
Review by Enos Fisher for Ben Watson
Completed transaction on September 9, 2021
It just seemed like there was a lot of missed communication then I didn’t hear anything for a while then all of a sudden it’s time to close and we have to do it now. I had communicated that I was a truck driver and need plenty of time to plan for the closing but that was not the case.
Review by Elizabeth Luft for Jonathan Oggero
Completed transaction on September 9, 2021
This refinance took longer than the 60 days as promised. It took me threatening to cancel the loan to actually get things done.
Review by Jeremy Goettel for Xavier Martinez
Completed transaction on September 9, 2021
Helped with an issue
Review by Morgan Rachell for Sam Alabed
Completed transaction on September 9, 2021
On two separate occasions - once with Sam and once with Trevor- they sent me an email with an unencrypted attachment containing my personal information. This is an unacceptable mistake and a violation of my trust. What's worse is that they had both previously sent me links to my personal portal that protected my information, proving that they already knew the protocol for sharing sensitive info. Their aloof response also displayed a lack of understanding of the severity of the issue.
Review by Taylor Britt for Daniel Levine
Completed transaction on September 9, 2021
Took 90 days to close. The loan processor was horrible. She seemed young and unexperienced. She made multiple mistakes in getting our loan to close and left us feeling less than confident in her ability to get it right. Daniel was kind and very responsive, but he also seemed to lack the experience needed to stay on top of the project and get the loan to closing. There were many things that fell through the cracks, that shouldn't have happened. We are happy with our rate, but thats about it.
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