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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 377,990 reviews

Customers were not compensated for their New American Funding reviews.

3.5 June 18, 2020

Review by Emily Wilder for ROBERT Funding

Completed transaction on June 18, 2020

I received an email ever day asking for something else. The figures changed constantly.

3.5 February 5, 2020

Review by Cheri Moore for ROBERT Funding

Completed transaction on February 5, 2020

It took longer than first reported. However, I was happy with the adjustments made due to the issues in completing timely.

3.5 April 26, 2019

Review by Christy White for Anthony Lapolla

Completed transaction on April 26, 2019

The back and forth was difficult, and although I know everyone was doing their best, the delays in the process were just difficult to deal with.

3.4 May 15, 2024

Review by Colleen Ferguson for Nick Palermo

Completed transaction on May 15, 2024

Communication amongst the team was weak. I felt like there was no communication at all. I had a unique situation and although it worked out in the end, it was stressful explaining the details, repeatedly. Sometimes i couldn’t get in touch with team members and I didn’t know who exactly to reach out to.

3.3 June 18, 2025

Review by Sarah Leslie Tillotson for Scott Burger

Completed transaction on June 18, 2025

It was ok

3.3 June 18, 2025

Review by Kevin Beaty for Nathan Miller

Completed transaction on June 18, 2025

My loan officer was great, the funding was horrible. I have done over 500 transactions and this was by far the worst.

3.3 June 3, 2025

Review by Jaimy Gilles Barclay Harper for Daniela Rincon

Completed transaction on June 3, 2025

For the most part everything was explained to us in the best way possible for first time home buyers who have no knowledge and Daniela helped us maneuver problems we had in the process. I am grateful for her service.

3.3 June 2, 2025

Review by ANN M PAPES for Mike Sammer

Completed transaction on June 2, 2025

THERE WERE SO MANY HICCUPS WITH THIS TRANSACTION I DO NOT KNOW WHERE TO BEGIN. FOR STARTERS, DAY BEFORE CLOSING WE WERE TOLD THAT THEY DIDN'T KNOW IT WAS A TEXAS FILE AND COULD BE DELAYED. I WOULD THINK THE ADDRESS WOULD HAVE BEEN A CLUE. THIS PUT MY CLIENTS IN THE POSITION OF HAVING TO DRIVE FROM CHICAGO TO HOUSTON THROUGH THE NIGHT TO BE ABLE TO SIGN IN PERSON INSTEAD OF NOTARY IN CHICAGO SO WE COULD CLOSE ON TIME. AS THEY WERE DRIVING HERE THE LISTING AGENT WAS GETTING CALLS FROM A REVIEWER ASKING IF CHANGES TO THE HOME WERE PERMITTED. THEIY WERENT SURE IF IT WAS A ONE OR TWO FAMILY HOME. HOW COULD THIS BE GOING ON NOW AS THIS HAD BEEN UNDER CONTRACT FOR 45 DALYS!!! HE SAID IT JUST LANDED ON HIS DESK THAT DAY. ONE DAY BEFORE CLOSING!!!! LONG STORY SHORT, ON CLOSING DAY MY CLIENTS WERE TOLD TO GO STRAIGHT TO THE TITLE COMPANY TWICE. THEY WERE TOLD DOCUMENTS ARE THERE!!!! THEY WERE NOT!! THEY WERE EVEN CONGRADULATED ON THEIR CLOSING THAT STILL HAD NOT TAKEN PLACE!! IT CLOSED A DAY LATE WHICH I UNDERSTAND HAPPENS BUT THE STRESS PUT ON EVERYONE INVOLVED WAS UNNECESSARY. THEASE ARE JUST A FEW EXAMPLES. IN MY TEN YEARS OF SELLING HOMES AND OVER 70 TRANSACTIONS, THIS WAS BY FAR THE ABSOLUTE WORST AS FAR AS DEALING WITH A LENDER GOES. I HAVE NEVER WRITTEN A POOR REVIEW IN MY. I FELT COMPELLED TO DO SO HERE SO ANOTHER BUYER MAY BE SPARED HAVING TO DEAL WITH THIS.

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