New American Funding Reviews
Review by Lori Pecjak for Riana Wasbin
Completed transaction on May 28, 2020
Lack of daily communication when needed. Excuse of being too busy not acceptable in our business. Out of state lending not ever preferred
Review by Zorah Witherspoon for Mark Cooper
Completed transaction on May 5, 2020
Once the process was going, it moved pretty fast. I did not receive a whole lot of communication throughout the process though, which made it difficult to know which step we were on.
Review by Kimberly Dorpenyo for Mark Cooper
Completed transaction on May 5, 2020
Jayme and Jerry were very fast and efficient.
Review by Douglas Shipe for Anonymous Anonymous
Completed transaction on May 1, 2020
Joanna did fine however her support team dropped the ball on multiple occasions. Communications from her support team were very confusing and contradictory. As a result, I nearly cancelled the whole transaction. If you are going to build a business model based on electronic communications, you had better get on the same page and communicate with the loan processor who has the best idea of what your clients objectives are. I can't tell you how many times the processor botched the Cost to Sell
Review by Rachel Walker-Heine for Robin Ray
Completed transaction on April 24, 2020
Ended up being much more complected than I expected. Robin was always very responsive the lock down did not help the situation out.
Review by Alexsandra Panaguiton for Anonymous Anonymous
Completed transaction on April 16, 2020
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Review by Robert Diaz for Vanessa Sharp
Completed transaction on April 16, 2020
I never received a call even after asking repeatedly for a cal to clarify the cost of my loan. This felt like a bait and fish transaction. Told coat would be under $2500 and they ended up being twice that amount. I was told that a rate of 3.125 would not charge points and ended up paying $1,694 in points cost. I only proceeded because of the time invested in the transaction and a immediate need to reduce my Monthly mortgage payment. Customer Service was subpar
Review by Lawrence Keller for Michelle Magana
Completed transaction on April 16, 2020
Michelle kept to her word on getting us our mortgage. I highly recommend her to others
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