New American Funding Reviews
Review by Gerald Strope for Anonymous Anonymous
Completed transaction on September 24, 2016
Communication was not timely and it was difficult to determine what was coming next. Timelines were not always clear - for instance, the closing date for mortgage was not clearly defined and was delayed for unknown reasons.
Review by ANTHONY RIVERA for Anonymous Anonymous
Completed transaction on September 24, 2016
It was a good experience
Review by Huong Nguyen for Anonymous Anonymous
Completed transaction on September 21, 2016
Overall, it was a smooth experience. Aaron was always available to answer any questions or concerns that I had.
Review by Carl Crawford for Anonymous Anonymous
Completed transaction on September 5, 2016
Constant communication during the application review process
Review by Sarah Bacon for Nick Palermo
Completed transaction on May 15, 2024
This is not Nick's fault, but if there is a central place where we load our supporting documents, why do we have to repeatedly email the same documents as well? It was as if the person who had to check our documents (Heather) did not have access to the central document portal. How could this be? Emailing is not even a secure way to send this information...why were we asked to use an unsecure method? Movement Mortgage seems to delegate so many tasks out to a team that as a customer you are always talking to a different person, and sending the same information to multiple places. There isn't one person who handles the case and understands the issues. Super frustrating. Again, this is a structural issue with the way the company is set up and does not reflect upon Nick, who was really good.
Review by KRISTINE KIELY for Greg Hart
Completed transaction on April 30, 2024
My issue was not for Greg Hart; he did try to help me. I only dealt with him a few weeks out of the 4 1/2 months. Brooklyn Carr was very responsive all the times I tried to reach her, and she was very helpful. Overall my experience was very frustrating as I felt the loan processor was not on top of my loan and I felt like I was constantly pushing her to get resolution.
Review by Leah Bowen for Richard Adams
Completed transaction on February 7, 2024
It was an okay experience.
Review by Crystal Davis for New Malcolm
Completed transaction on November 1, 2023
Better explanation
Smart Moves Start Here.