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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 377,990 reviews

Customers were not compensated for their New American Funding reviews.

3.7 August 18, 2021

Review by Flore Morton for Steve Schauer

Completed transaction on August 18, 2021

The pre-approval process with Steve himself was fast, excellent and very informative. However, the loan approval process once we found our house was very slow with the rest of his team. We also had to email very sensitive information many times via email as a secured portal to submit documents was not communicated right away. The day of closing, the home insurance listed on the closing documents was not the one we chose.

3.7 August 18, 2021

Review by Logan Jamerson for Anonymous Anonymous

Completed transaction on August 18, 2021

Rick Alger did a wonderful job! Highly recommend Rick! He always answered his phone and if he didn’t he got back to me right away! I can not say the same for My processor Jourdan Sheppard. I called her over a dozen times and never got a answer or return call! She only emailed if she needed something! Wouldn’t bother replying to my questions! She ruined the home buying process for me and my family and put a lot of stress on me left wondering if she received the emails I sent her!

3.7 August 18, 2021

Review by Myra Mcneal for Heath Edgar

Completed transaction on August 18, 2021

My experience with New American Funding was very different and time consuming. It took forever to get to the final step once it was passed to process. I guess it’s because of this pandemic. My loan officer did his part.

3.7 August 18, 2021

Review by Christopher Baerlocher for Anonymous Anonymous

Completed transaction on August 18, 2021

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3.7 August 18, 2021

Review by Mason VanVoltenberg for Robin Ray

Completed transaction on August 18, 2021

Very easy to talk to and always available.

3.7 August 18, 2021

Review by Mike Wishner for Stephen Moye

Completed transaction on August 18, 2021

I was pre-approved at about 15% more than I expected with 20% down. After making an offer at 20% less, I had to make a down payment of 25% even though I was pre-approved for more. On top of that, there were then very stressful requests for additional unstructured supporting documentation a few days before closing, which made me have very serious doubts about getting funded with the actual program originally offered. I was also under the impression that an even larger down payment may be required

3.7 August 18, 2021

Review by Kenneth Sims for Nisaa El-Hasan

Completed transaction on August 18, 2021

Nissa and her team did great job of executing the goal of getting us into a home no hiccups at all! Communication from the team was good but could be better. Overall very satisfied!

3.7 August 18, 2021

Review by Edward Hang for Anonymous Anonymous

Completed transaction on August 18, 2021

Pleasure working with Alex on buying our home. Helped us get the information that we needed

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