New American Funding Reviews
Review by Paulina Maqueda Escamilla for Jack Hanley
Completed transaction on August 18, 2021
Jack was responsive overall which we greatly appreciated. However, there were a few minor items in our documents that we kept having to ask to be corrected (which may not be in his power).
Review by Genevieve Sanz for Christine Eskina
Completed transaction on August 18, 2021
The beginning was great. It would have been nice to be told that we would now be assisted by someone else. They were good and eventually excellent at responding, but for a few days we felt completely unheard.
Review by Logan Galbreath for Felipe
Completed transaction on August 18, 2021
Felipe was very nice and helpful. Will be great once he has more experience.
Review by Emilliano Ledesma for Ron Moschetti
Completed transaction on August 18, 2021
We are elderly and Ron came to our home so we did not have to drive. We had some title issues and Ron some how fixed them. Not sure what we would have done with out Ron's help. He gets 5 stars on all catagories
Review by Daniel Waninger for Anonymous Anonymous
Completed transaction on August 18, 2021
Had to meet with the notary 3 times to sign paperwork due to not all the paperwork being together the first time and I never got a good understanding of where the disconnect was.
Review by Jerramy Rockman for Dante Heredia
Completed transaction on August 18, 2021
Fees went up. Closing cost were higher than expected.
Review by Harry Rabin for William Nava
Completed transaction on August 18, 2021
Mostly it was not William Nava's fault. The fault lies with the policies of new American. Not asking for all the info first. Having underwriting asking for the same information given before. Having to have a useless appraisal. Asking for more information as the process went on, e.g. asking for a partial bank statement for what purpose--that the past ones, even current, were hiding something? Locking in a rate then taking too long so that the rate expires (but Nava helped here).
Review by Barbara Winters for Anonymous Anonymous
Completed transaction on August 18, 2021
This is my first experience with the loan/refi process. I would have preferred more communication and a step by step process. We obviously did not communicate because I lost out on a lower fixed rate, and no fees and points promotion, when Michael had thought I did not want to go through with the loan.
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