New American Funding Reviews
Review by Jacquelyn Phillips for Zo Cruz
Completed transaction on September 9, 2021
Zo was fine through the process. He answered our questions and replied quickly. The problems are in underwriting. The escrow amount was wrongly calculated and we had to point out our taxes were half of what NAF said. After closing, we got refunded the amount we over paid to escrow because it was still calculated wrong. We were told the final amount on Sat. and we closed on Mon. so we had to pay extra money to wire the funds. Could have saved $48 if we were told the amount 1 day sooner.
Review by Briana Flores for Jason Moorer
Completed transaction on September 9, 2021
Jason replied quick to our questions not just during the week but also the weekends.
Review by Jonathan Bulick for Jason Moorer
Completed transaction on September 9, 2021
Overall a good experience. This was my first refinance and I had a lot of questions that I asked, but never got a clear answer on. Mostly questions about timelines and where we were in the process. It ended up taking 47 days from start to close, which is normal, I guess, but we never knew the whole time how long to expect. This was probably my only complaint.
Review by Pamela Tyson for Sema Kaderi
Completed transaction on September 9, 2021
Overall a pleasant and easy experience. Would like more frequent updates during the final stages like underwriting. Other than that, Ms. Kadari was helpful, knowledgeable, and professional. Thank you!
Review by Juan Madrigal for Ethan West
Completed transaction on September 9, 2021
Ethan West is well informed and very knowledgeable. My concerns were with his Sr processor team not communicating when I needed clarification.
Review by Dory Hogan for Austin Stebbins
Completed transaction on September 9, 2021
I started the refinance on 9/1/20 and signed closing paperwork on 12/21/20. I know 2020 has been a crazy year and the very low interest rates meant extraordinarily high numbers of people trying to refinance their homes. However, this process took almost 4 months. At one point, I was questioned on ownership in a property that went to my ex husband in our 2006 divorce and through which I had been removed from all documentation during his 2010 refinance. (2010!!)
Review by Deanna Simpson for Austin Stebbins
Completed transaction on September 9, 2021
I email him at times and never got a response. He was very nice on the phone. But a few times he didn’t know were my Refinancing progress was.
Review by Matthew Pepple for Ben Watson
Completed transaction on September 9, 2021
Was my first time buying a house and Ben answered every question that i had
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