New American Funding Reviews
Review by Michael Hecker for Tonya Sample
Completed transaction on August 2, 2020
First, to clarify it was Tonya we loved working with Tonya last year when we first purchased our home and she guided us through the process. This time was frustrating and misleading. We were told initially by Hass Mouzahem we would not have closing costs. So, we were surprised when the notary requested $1,165 for closing costs. NOT A GOOD SURPRISE. You need to let your clients know what $dollar amount is needed to be prepared and not shocked. A check list including the $$ needed for closing
Review by Mark Brondos for Sarkis Oganyan
Completed transaction on July 27, 2020
Not sure who's fault is was, but it really does not matter. Was promised something that the company was unable to deliver.
Review by John Synychak for Anonymous Anonymous
Completed transaction on July 26, 2020
Mark Gardner was great. Answered all my questions and helped along the way. On the other hand the team working with him took ages to get all the correct documents. It took over 40 days to close on a house, and I had to extend 2 times on my home to final get in. There is also a charge on the closing documents I am trying to get fixed and I have yet to hear anything back. Mark told me he spoke to the VP and it was a approved to be taken off but has not. I HAD TO CLOSE ON MY HOUSE WITH THIS CHARGE!
Review by Connie Blanke for Beau Charbonneau
Completed transaction on July 22, 2020
There was not much communication from the entire lending team during the process. When we got to the end of the process to prepare for closing it seemed that between 3 different people nobody had all the information they needed to share where we were at. Two termite inspections were sent and the added twice on the closing statement which was corrected but wasted time. The last 5 days were spent in unknown waiting and the client had to contact Beau to get an answer if we could close or not, wh
Review by Rhonda Washington for Michael Wallace
Completed transaction on July 21, 2020
With being a first time homebuyer, Everything was new to me, I had questions during the process and some days it was impossible to get in touch with him. Overall, this was a learning experience and I truly appreciate him for working with me.
Review by Jason Tant for Mike Miller
Completed transaction on July 19, 2020
The good: Mike was awesome to work with. He was highly responsive via phone, email, & text. He helped us close the deal outside of normal business hours. Thanks to Mike, we beat the next buyer to the table with an offer by two hours. The bad: The senior staff supporting Mike left a lot to be desired. They were unresponsive to calls & emails. They asked for the same information three different times. When we sent questions, we rarely received responses. When we did, it was days later.
Review by Angela Gillespie for Michelle Moore
Completed transaction on July 16, 2020
Michelle helped figure out my unique situation
Review by Jennifer McLean for Christopher Kim
Completed transaction on July 16, 2020
Chris was friendly, answered all my questions and was quick to respond.
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