New American Funding Reviews
Review by Bobby Cunningham for Anonymous Anonymous
Completed transaction on August 13, 2018
The original contact we had with Mitch was great. He had explained many things and told us what to expect. Unfortunately he left on vacation right when our home was up for appraisal as we were borrowing to upgrade the house. The manager who took over for him didn't know where to follow through and everything from there on was made much more difficult than it needed to be. Upon completion with the title company and Mitch's return everything finished on a good note.
Review by Anat Herzog for Anonymous Anonymous
Completed transaction on July 31, 2018
(1) documentation manufactured on our behalf without talking to us or asking (several letters given to notary for us to sign that we didn’t write and weren’t asked about) (2) team many times NOT on the same page and unaware of what each other are doing (3) Suprise charges/costs of loan not discussed with us and simply added to documents to sign as if we wouldn’t see it. Was able to explain charges when asked, but tried to add them without us noticing and without speaking to us! NOT OK!
Review by Nicholas Seward for David Hohe
Completed transaction on July 29, 2018
We got the house of our dreams with the help of Dave and staff!
Review by James Campbell for Anonymous Anonymous
Completed transaction on July 28, 2018
Unfortunately, there were many incidents of failed communication during the application process and on several occasions, the same information was requested and provided and there was an over abundant of useless of information requested that had little to nothing to do with the financing process. This could have been smoother and less painful with Michael's help. We wish he had provided the underlying reasons that some information was being asked or had better prepared us for what was coming.
Review by Jenna Tullis for Anonymous Anonymous
Completed transaction on July 25, 2018
Seemed like people didn’t always know what they were doing, but were very kind and personable.
Review by Hariklia Bonilla for Anonymous Anonymous
Completed transaction on July 17, 2018
Some of the concepts and financial advice could have been explained better. Also, there were times that he could have provided better advice rather than generic answers. Dan was always very responsive and timely and for that we greatly appreciate his help in getting our loan.
Review by Latazia Williams for Anonymous Anonymous
Completed transaction on July 10, 2018
Miscommunication was a very big issue. A good bit of it was not Eileen’s doing. She worked hard for me and did her best to encourage me when things weren’t looking the most positive. New American was more of my problem during the process.
Review by Brian Poole for Anonymous Anonymous
Completed transaction on July 9, 2018
Travis was fine. I thought the underwriter's were asking for ridiculous information like a letter stating why I was moving. There were several times when he would get last minute important requests from the underwriters and forward them to us. In the end, we had to stay in a hotel for 3 days because the closing date was messed up and we were not told until after we had arrived in Nevada. No one offered to reimburse us for the hotel expense or give us an additional break on the loan.
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