New American Funding Reviews
Review by Joseph Norman for Natalie Drake
Completed transaction on July 7, 2022
They numbers were confusing and constantly changing.
Review by Brianna Creason for Bjorn Burnevik
Completed transaction on June 27, 2022
As a first time home buyer I would have liked a little more contact and explanation of things. Maybe issues with underwriting, but we had to send the same exact documents multiple times.
Review by Gerald Buck for Devin Davis
Completed transaction on June 27, 2022
The communication we received on the total costs associated with the loan program was not great. We learned of costs at close of escrow that we weren't aware of. Also the escrow/title company chosen was not communicative. The estimated rent for 31 days is high compared to FMV.
Review by Joseph DeLise for Tracy Gordon
Completed transaction on June 23, 2022
Tracy was a great, and you could tell a good person. I personally believe the company has objective to, as most sales teams do, to hike the rate and make you buy down. I felt when things were turned over from Tracy, the began to fall apart. Only the people on the inside know the truth, and I am not happy that I steered my parents this direction, because they more than likely paid down a point they didn't have to. Tracy worked long hours to get this done, and tried to work through many obstacles, and I respect that. The system itself seemed to have errors, as my parents and I submitted documents that were never found, or misplaced so we had to resubmit them. Also, Tracy could not resend DocuSign forms once they had been launched. I have bought and sold 4 home in the last 7 years and never had that problem. This should be looked into. Regards, Joe
Review by Lynda Tschudy for Adam Benyassine
Completed transaction on June 21, 2022
Adam was your only saving grace for any sort of customer service. Your false and misleading promises are herendous and predatory, my experience speaks to every expose ever written about loan companies. At least you lived up to the horror stories.
Review by Morganne Martinez for Randy Vargas
Completed transaction on June 16, 2022
Randy was very pleasant and kind! My main feedback would just be keeping me in the loop with where our mutual client was at in the process would have helped me so much. There were multiple things that I was not made aware of and had to find out about from the client.
Review by Jamie Pritchard for Kelley Team
Completed transaction on June 16, 2022
The service was great! When I was approved, I thought that was it. But, here comes you guys asking for paperwork, after paperwork, and more paperwork. When you think you done, more paperwork. After you give them what you have that’s not enough!. More paperwork!! So, overall the service was great and some parts was easy, and you had some difficulty times as well. But, Thank You guys
Review by Cassie Smith for Ty Crownover
Completed transaction on June 15, 2022
It was overall fine, got the job done. Thanks for all your help
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