New American Funding Reviews
Review by Nona Jacquelin Hatch for Nick Georgilas
Completed transaction on May 18, 2024
Despite feeling I needed to pull information out of Ms Thomas bit by bit by bit, she got the job done and it went pretty smoothly. Nick had a lot of info for me, and made himself available for my questions. I felt supported amd confident. Thank you.
Review by Francisco Armendariz for Patricia Chaffin
Completed transaction on May 15, 2024
The experience was not bad, this was a very quick process and we are very thankful for the assistance received from Patricia, where I have an issue is with information changing about the closing and information requested more than once after it had already been submitted, the thing that really bothered me was that I was told that a couple of loans were going to be paid off at or right after closing as part of the cash to close amount and I was never told that I was going to get checks for me to mail to the lender, then the notary that was hired to take care of the signing had a very bad attitude and she had to come back 2 times after we had already finished the signing of the documents, she did not explained the documentation that was signed, I had to ask what it was, and I wasn’t told that in order to get the wire transfer for the funds of the proceeds of the sale of my home my wife had to sign so I ended up going to the escrow company twice, then when I went there the second time I asked about the deed docs and I was told that I would get them by email, then I get a call after I had to inquire about my money that I could pick up the docs and the checks to pay off my loans so that’s a third trip to the escrow company and all this happened because I had to call to inquire about my money and the pay off of the loans, but We are thankful for Patricia’s assistance on getting our loan, is just the miscommunication the reason I don’t rate 5 stars.
Review by Christopher R. Nevarez for Brian Bamman
Completed transaction on May 9, 2024
Was a lack of communication towards the end. Seemed like there was paperwork and info that wasnt shared across the board to all involved. Just when I thought we had everything done there was new info needed or more requested that coukd have been handled sooner in the process.
Review by Robert Hooker for Steve Gouveia
Completed transaction on May 9, 2024
Good thanks
Review by Manual Puebla for Sergio Balcazar
Completed transaction on May 8, 2024
Closing on time
Review by Chelsey Randolph for River Robertson
Completed transaction on May 6, 2024
I am grateful that the loan was processed in time to align with my moving rentals and everything worked out. I am unhappy with the lack of communication near the end on when/if the loan would process in time. I wouldn’t have minded to push back my moving if I had a heads up. My closing was on a Monday and Sunday evening I was emailed still requesting documents. It was very stressful but overall I’m glad it’s over with.
Review by Charissa Johnson for Shawenti Sheats
Completed transaction on May 2, 2024
Communication was spotty at first and she was hard to get a hold of. I would have liked weekly updates. The closer we got to closing the more communicative she became. She really came through at the end though.
Review by Jeff Setlow for Bob Goodrich
Completed transaction on May 1, 2024
Bob was excellent with communication to all parties and in resolving problems. I have a couple of lenders that I have worked with for most of my career that I refer my clients to which is the reason for the 1 star response to that question. Everything else is 5 star on the survey.
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