New American Funding Reviews
Review by Tracy Ries for Kevin Meador
Completed transaction on August 8, 2024
Kevin was good, he did research/ listened & was able to get my mortgage secured at a good rate/ etc. Brandy Pepper, loan assistant, did not communicate well at all (i.e. told her I was on a work trip with no access to personal computer, yet she incessantly called/ texted/ emailed asking for immediate responses...also after receiving answers from myself/ realtor, she continued to email asking for the same info...finally, completely missed an address error on final docs so everyone had to scramble last minute as not to delay closing & I wasn't able to fully read thru 82 pages of docs before signing). NAF "concierge" service was useless & very "spammy" (i.e. call center phone calls asking for my personal info, tried to sell me added services, etc)...only good thing was an email from a rep with links for me to sign up for/ connect my utilities.
Review by Elyse Guttmann for Dan Dagenais
Completed transaction on August 7, 2024
Everything went well! It’s not that the experience wasn’t memorable, it just takes a LOT for me to rate something as excellent. Our expectations were met and we’re grateful that Dan and his team moved so speedily for our very quick close.
Review by Sonja Millsap for Jerad Douglas
Completed transaction on August 7, 2024
My experience with North American Funding was smooth and painless. They made me feel at ease, and I knew I was in great care.
Review by Jessica Kugler for Brian Brisebois
Completed transaction on August 1, 2024
Our original loan officer, Jon Huss, was always available to run numbers and easily reachable by phone and email. When Jon left Embrace, Brian took over our case just before closing and helped finish the deal.
Review by Kathryn Scott for Joseph Villa
Completed transaction on July 30, 2024
All items were completed very timely
Review by Victoria Virgili for Henry Rice
Completed transaction on July 27, 2024
Henry was a pleasure working with. No matter the obstacles that came in way, he always overcame them!
Review by Sheldon Carpentier for Tom Mattaini
Completed transaction on July 26, 2024
Doug was very communicative and good to work with.
Review by Amy James for Tom Mattaini
Completed transaction on July 26, 2024
It was a good experience, just wish there was more communication and explanation of all the paper work and terms. I know my spouse and I felt lost during a lot of the process. Other than that, everything was great!
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