New American Funding Reviews
Review by Jerine Lisline Natha Johnbosco for Mark Grego
Completed transaction on February 8, 2024
Very great working with Mark. He was helpful all through the time.Thank you for having him in your team. Only during the last week of engagement I had bad experience due to the compliance team of ur company . As they had done mistakes and I had tough time to get the right document. The document and compliance team just shared all my secure and privacy details, without secure manner as pdf to title company. whatever information already filled in online, was repeated and duplicated .
Review by Junior Doirin for Miguel Mouriz
Completed transaction on February 8, 2024
I would definitely used you guys again and again for the great care I got from earache and every one of you guys.
Review by Charles E. Wright for Jason Mubaslat
Completed transaction on February 1, 2024
My experience with Diana was amazing. She helped tremendously, provided support, assisted and communicated extremely well.
Review by Anthony Gregg for Jennifer Madrid
Completed transaction on January 22, 2024
I believe it started in the beginning of my clients process . She had to go through 3 different loan officers before she could actually start the process, I also know there was or at least I was told there was a mistake on the funds needed to close.
Review by Maria Pena for Natalie Moya
Completed transaction on January 21, 2024
I believe that we all in the transaction are important we can’t do it without one another. We should all strive to make the clients experience the best and get them to the finish line. All I wanted was to be kept up to date so I could have answers for the buyers and not always say to them : I don’t know. Any how thank you for your service and know there is always room for improvement for all of us.
Review by Gunawan Agus for Phillip Epps
Completed transaction on January 16, 2024
On the pro side, Phillip initiated the refi offer and at the end of the day, we got it done. That is huge. Two things can be improved. The paperwork follow-ups. Phillip could have been clearer about what the underwriter will ultimately look for. The instruction was to just show one of our accounts that has some kind of healthy balance. But the numerous subsequent follow-up documentation asks were clearly towards the account where the refi cost will be funded from and the source of funding. Second, the multiple delays that at the end costed us $3K to lock the rate. It felt like nothing we can do about it unless we want to abort the whole thing. 3 extensions and none of them felt like it's our fault. 2 of them were clearly delays on NAF side. The last one is because we went on a christmas vacation and it came as a surprise when we saw the new loan disclosure with $3K on it. I'd recommend Phillip but with a big dose of caveat that you have to be asking lots of questions and look after your own interest.
Review by Kenneth A Jackson for Bridgette Sweet
Completed transaction on January 12, 2024
I don't know what could have been improved as I have no previous experience with the FHA loan approval process. The details provided were adequate and perhaps the loan process was extended because of the many requests for documentation. I am still waiting for confirmation of funds to be released to my contractor and I require documentation for same. Also, what rules determine release of funds from holdback escrow account? Regards, Kenneth Jackson
Review by Michael Simpson for Megan Smith
Completed transaction on January 11, 2024
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