New American Funding Reviews
Review by Esther Atere for New Branch
Completed transaction on June 19, 2026
I cannot recommend Dale highly enough. His customer service is truly exceptional, and he consistently goes above and beyond for every client I refer to him. One of the things I appreciate most is that Dale does not take a one size fits all approach. He takes the time to understand each client's unique financial situation, goals, and challenges, then develops a personalized plan that gives them the best opportunity for success. Recently, he worked with one of my buyers to begin repairing her credit and created a clear path toward homeownership. His patience and guidance gave my client confidence and hope throughout the process. Dale is incredibly knowledgeable about mortgage products, lending guidelines, and the home financing process. What sets him apart is his ability to explain complex lending terms in a way that anyone can understand, whether they are a first time homebuyer or a seasoned investor. He educates rather than overwhelms, which helps clients make informed decisions with confidence. Communication is another one of his strengths. He is responsive, consistent, and proactive, keeping both the client and me informed every step of the way. I never have to wonder where we are in the process because Dale is always one step ahead. Most importantly, Dale always puts the client's best interests first. He is honest, ethical, and genuinely cares about helping people achieve their homeownership goals, even when that means recommending a solution that may not immediately benefit him. That level of integrity is rare and is one of the many reasons I trust him with my clients. As a Realtor, having a lending partner like Dale is invaluable. I have complete confidence referring my clients to him, knowing they will receive expert guidance, exceptional service, and the highest level of care.
Review by Brent Vilchez for New Kramer
Completed transaction on June 19, 2026
Made the process very easy! Very knowledgeable and communicative!
Review by Chee Daniel for New Mason
Completed transaction on June 19, 2026
Melissa Mason and New American Funding are top-notch professionals. Excellent customer service, and very knowledgeable about the entire process. They answered any questions I had, provided me with as much information as I could handle, and even checked in with me from time to time. It was almost like working with a friend you've known. Would highly recommend.
Review by Rachelle J Delgado De La Cruz for Aurora Ramirez
Completed transaction on June 19, 2026
Aurora went above and beyond with everything including helping to source the insurance provider we needed. She was extremely patient and diligent throughout the process. I trust her and her integrity, very different than past experiences with other loan officers. She is an asset.
Review by Kyle J Crawford for Andy Jensen
Completed transaction on June 18, 2026
Very helpful
Review by Joe Martinez for Armine Arutunian
Completed transaction on June 18, 2026
Armine was super available and helpful.
Review by Jessica Murphy for Colin McCarty
Completed transaction on June 18, 2026
The process took a whole lot longer than anyone had explained and expected.
Review by David Lloyd Akin for Curtis Huizar
Completed transaction on June 18, 2026
Curtis was always available to answer questions and to give advice. We were first time home buyers and he explained and answered every question I had woth with patience and understanding. He provided a great experience for us.
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